What are the responsibilities and job description for the Front Office position at Bristol Park Dental?
Join our growing office and dynamic team in Bristol, Vermont!
Bristol Park Dental is looking for a part time Patient Care Coordinator to help in our reception area. You will act as the ‘face’ of our company at times and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointments and guests services. As a Patient Care Coordinator, you should combine a pleasant personality with a dynamic professional attitude towards the team and our patients. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach, and understands dental insurance. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Looking for full time, but open to part time!
Responsibilities
- Ensure timely and accurate customer service
- Handle customer requests
- Troubleshoot emergencies and phone calls
- Monitor stock and order office supplies
- Help patients schedule appointments
Skills
- Dental software experience preferred but not required
- Dental Insurance or Medical Insurance experience preferred but not required
- Proven work experience as a Front desk Receptionist
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Experience:
- Appointment scheduling: 1 year (Preferred)
Work Location: In person
Salary : $18