Physical Therapy Aide BTA25

At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.).We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.

Assists in carrying out routine aspects of various physical therapy treatments and procedures predetermined by and under the direction of, the Registered Physical Therapist. Assists with processing of department paperwork and projects. Performs various receptionist and related scheduling and registering functions for outpatient at Rehab Dynamics locations including co pay collection. Assists therapists with patient care and workflow.

Essential Job Functions and Responsibilities:

• Provides clerical support/secretarial duties.
• Assists with routine processing of departmental paperwork including posting daily schedules, departmental paperwork utilized on a daily basis.
• Answers incoming calls, takes messages and relays information to appropriate personnel and sets up patient appointments.
• Maintains current inventory for outside vendors on a bi-monthly basis.
• Obtains insurance information and required signatures from new patients.
• Faxes reports and patient referrals to requested area with concern for patient confidentiality.
• Collects co-pays from appropriate clients on a regular basis, and documents payment.
• Performs additional related duties and tasks as assigned.

Provides effective interpersonal communication.

• Keeps physical therapists informed of patients’ condition before, during, and following treatment. Brings any unusual developments to the therapist's attention.
• Communicates effectively to patients, therapists, and other co-workers in a clear and non-judgmental manner.
• Asks therapists for help in a clear and concise manner.
• Communicates effectively to patients clearly and concisely the tasks to be completed.
• Uses appropriate non-verbal communication avoiding inappropriate body language or facial expressions with all employees and customers.

Assists Physical Therapist.

CLEANING DUTIES

• Completes all daily cleaning duties.
• Maintains proper inventory of laundry supply.
• Maintains general maintenance and cleaning of all equipment. Advises proper authority/department of equipment malfunctioning.
• Contact the laundry department regarding problems with laundry delivery. PATIENT SET UP/CLEAN UP
• Appropriately sets up all clients including hot packs, cold packs, and exercise equipment.
• Ensures proper setup including proper layering of towels/pillowcases. Provides the patient with a safety call bell and periodically checks on the patient.
• Sets a timer and communicates to the therapist when the patient setup is completed.
• Maintains clean clinical areas following treatment sessions in a timely manner.

DAILY OPERATIONS

• Maintains constant flow of clients by being aware of patient appointment times and arrival of patients.
• Checks for patient arrivals independently and does not rely on clerical staff to announce patients presence.
• Communicates changes in daily clinic schedule to the appropriate therapist including additions, cancellations, no shows and rescheduled appointments.
• Demonstrates good time management of daily duties and prioritizes multiple tasks with minimal supervision. Appropriately asks and accepts assistance when needed.

EXERCISE PROGRAMS

• Appropriately notes repetitions including number of sets/reps and weight and time tolerated.
• Uses proper exercise training techniques as taught in PT aide in-house training program while carrying out patient exercise programs.
• Checks on patients periodically while on exercise equipment or during exercise programs to ensure proper form and monitor any problems.
• Communicates to the therapist difficulty level of the program and appropriately suggests any changes in regiment.

Educational / Minimum Requirements:

Must have a High School Diploma/GED

State/Federal Mandated Licensure or Certification Requirements:

None.

Bristol Hospital Mandated Educational Requirements:

General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by the hospital.

Special Requirements:

Good interpersonal and communications skills. Good clerical/office skills.

Physical Requirements:

Physical agility, including but not limited to, ambulating including prolonged walking and mobility within the Hospital setting, sitting, prolonged standing, kneeling, bending, twisting, reaching, and looking at a computer monitor for periods throughout the work day. Lifting greater than 50 lbs. forty times daily and less than 50 lbs. fifty times daily. Ability to verbalize so that the average person can comprehend.

Work Environment:

Frequent exposure to hazardous chemicals and bodily substances. Personal contact with varied levels of customers.

Cognitive Requirements:

Ability to read, comprehend, and execute written and oral instructions. Basic Math skills.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.