What are the responsibilities and job description for the Medical Receptionist position at Bristol Bay Area Health Corporation?
Job Summary
The Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance.
Responsibilities
- Register patients, verify insurance, and enter data into the EHR
- Schedule appointments and manage check-in/check-out
- Collect and verify Medicaid, HPE, and sliding fee applications
- Answer and route phone calls; assist patient inquiries
- Coordinate Medicaid travel and prepare required documentation
- Scan, fax, file, and manage clinic documents
- Maintain reception and waiting areas
- Assist with patient surveys and customer comments
- Order office supplies and maintain clinic files
- Coordinate scheduling and outreach with BBAHC departments
- Train staff on registration procedures as needed
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent
- Prior office or medical office experience preferred
- Basic computer and EHR skills; ability to type 40 wpm
- Proficient with multi-line phones and office equipment
- Strong customer service and communication skills
- Organized, dependable, and able to multitask
- Ability to maintain confidentiality and HIPAA compliance
- CPR/BLS certification (or ability to obtain)
- Willingness to travel for training/workshop
Reports: CHAP Assistant Manager