What are the responsibilities and job description for the Shipping Supervisor position at Brio Water Technology, Inc.?
About the company
Brio Water Technology, a Home Organizers, Inc. company, is a market leading water products brand that has helped millions stay hydrated through its unique and innovative product line. We offer full home water solutions designed to elevate the way people hydrate, combining sophisticated technology with modern, top tier design to deliver exceptional performance, customer satisfaction, and enhanced functionality.
About the role
The Shipping Supervisor acts as the critical link between internal inventory operations and external delivery networks, ensuring high-volume outbound goods are packed, labeled, and loaded accurately and on time. This role is a hands-on, fast-paced leadership position that requires managing teams of associates and coordinating with carriers to meet critical deadlines.
What you'll do
Outbound Operations Management: Oversee picking, packing, and loading operations to ensure 100% accuracy and compliance with customer specifications.- Team Leadership: Supervise, train, and mentor shipping staff, assigning daily workloads and monitoring performance to meet KPIs (e.g., dispatch timeliness, order accuracy).
- Carrier Coordination: Liaise with carriers (UPS, FedEx, DHL, LTL freight) to schedule pickups and deliveries, managing freight disputes and ensuring timely, cost-effective shipping.
- Safety & Compliance: Enforce OSHA safety standards and company policies, ensuring proper use of forklifts, pallet jacks, and PPE.
- Documentation & Systems: Verify accuracy of all shipping documentation, including BOLs (Bill of Lading), manifests, and advanced shipping notices (ASN) using our WMS/ERP systems.
- General Management: Works with other supervisors and managers to do whatever it takes to service our customers and employes.
Qualifications
- 4-year college degree or equivalent preferred. A 2-year degree and 3 years in a position with this level of responsibility is acceptable.
- 3 years in a position in a large warehouse with progressive supervisory experience
- Effective communication with all levels of employees, peers, and Executive Management.
- Strong leadership and communication skills, with the ability to lead and motivate many different teams working many different shifts.
- Operates forklifts safely and efficiently, following all OSHA safety regulations.
- Knowledge of WMS (Warehouse Management Systems) and other inventory control software.
- A full working knowledge of the Microsoft office suite - Word, PowerPoint, Excel.
- Ability to stand/walk for long periods and lift up to 60lbs.
Benefits / Perks
- We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including:
- Medical, Dental, Vision, Life Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Holidays
- and More!