What are the responsibilities and job description for the IT Intern position at Brindley Engineering?
Job Description:
Brindley Engineering is seeking a highly motivated and technically curious IT Intern to join our IT Operations team in Houston for the summer. This position offers hands-on experience supporting enterprise users, administering Microsoft 365 environments, and assisting with network and systems troubleshooting within a professional consulting engineering environment. The intern will work closely with IT team members while gaining exposure to real-world IT operations and best practices.
IT Intern Duties and Responsibilities:
- Supporting enterprise users by diagnosing and resolving hardware, software, and connectivity issues across Windows and macOS systems
- Assisting with user provisioning, group management, and identity configuration using Active Directory and the Microsoft 365 Admin Center
- Helping design, configure, and secure SharePoint Online team sites to improve document management and access controls
- Troubleshooting basic network issues using foundational knowledge of TCP/IP, DNS, and DHCP for both local and remote users
- Collaborating with IT team members to support daily operations, system improvements, and technology initiatives
- Demonstrating initiative in learning new technologies, tools, and IT best practices
Requirements:
- Currently pursuing a degree in Computer Science, Information Technology, Computer Engineering, or Management Information Systems
- Minimum GPA of 3.0
- Ability to work a minimum of 20 hours per week during the school year
- Hands-on experience or relevant coursework in enterprise hardware and software troubleshooting
- Familiarity with Microsoft 365 / Office 365, Azure, Active Directory, and Microsoft Endpoint Management
- Experience working with Windows and macOS operating systems
- Basic understanding of networking concepts, including TCP/IP, DNS, and DHCP
- Strong analytical, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work effectively both independently and in a team environment
Benefits:
- Gain hands-on experience in an IT position
- Shadowing and training experiences with knowledgeable professionals
- Position has the possibility of evolving into a full-time position
- Exposure to all levels of hardware and software support issues
- Flexible schedule for students
- Competitive compensation