What are the responsibilities and job description for the Service Writer position at Brijay Group?
Job Title: Customer Service - Service Advisor
Compensation: $20 - $25 per hour (based on experience)
Schedule: Full-Time | Monday – Friday | Day Shift I No Weekends
Location: In-Person- Glendale, AZ 85051
About the Role
True Fix seeking a professional, friendly, and organized Customer Service - Service Advisor to join our team! In this full-time role, you'll be the first point of contact for our service department customers—scheduling appointments, coordinating with technicians, and ensuring a smooth, transparent service experience from start to finish.
Key Responsibilities:
Schedule service appointments via phone, email, or walk-ins
Greet and assist customers in a courteous and professional manner
Clearly explain recommended services and provide cost estimates
Keep customers updated on service progress and timelines
Maintain accurate customer and vehicle service records
Prepare invoices and process service payments
Collaborate with technicians and other advisors to ensure quality customer care
Skills & Qualifications:
- Must have more than 5 years of customer service experience
- Strong organizational skills with the ability to multitask effectively
- Prior experience in automotive service coordination
- Mechanic experience is a plus
- Familiarity with automotive systems and terminology
- Bilingual (English/Spanish)
Benefits:
401(k) with matching
Health, dental, and vision insurance
Life insurance
Paid time off
Supportive team environment and weekday-only schedule
How to Apply:
If you’re ready to deliver top-tier service and grow with a reliable team, we’d love to hear from you. Apply today and take the wheel of your next great opportunity!
Salary : $20 - $25