What are the responsibilities and job description for the Intake Coordinator position at Brightwell Behavioral Health?
At Brightwell Behavioral Health, we're on a mission to transform behavioral health services through personalized consulting and psychiatric management. This is your chance to be at the forefront of making a real difference in mental health care!
The Intake Coordinator is responsible for taking all referrals from outside sources, collecting patient data, and validating insurance. They are also responsible for confirming that a patient is medically stable and appropriate for admission. This is a 24/7 position with multiple shifts available.
QUALIFICATIONS:
- Associate's degree preferred.
- Previous experience in the mental health field.
- Strong communication skills.
- Strong customer service skills.
- Be accessible during scheduled work hours
- Ability to read and understand legal documents regarding psychiatric mental health care
RESPONSIBILITIES:
- Handles all outside calls related to the admission of patients.
- Gathers all necessary information required for admitting patients.
- Enter patient data into EHR and company systems.
- Validates insurance information by verifying authenticity and receives prior authorization, if necessary, before admitting patients.
- Assists and provides direction to patients and families who need proper services for themselves or their loved ones.
- Confirms that the census is accurate on the EHR.
- Updates and coordinates patient room changes on the units.
- Communicate with nursing staff to provide information related to admissions.