What are the responsibilities and job description for the Receptionist position at BRIGHTWATER SENIOR LIVING GROUP, LLC?
Now Hiring: Concierge/Receptionist at Carnegie Heights – A Brightwater Senior Living Community!
Are you a friendly, detail-oriented professional who thrives in a welcoming and customer-focused environment? Do you have a passion for creating positive experiences for residents, guests, and team members? If so, Carnegie Heights, a premier Brightwater Independent Living community, is looking for a Concierge to join our team!
Why Join Us?
At Brightwater, we believe that the first impression sets the tone for an exceptional experience. As our Concierge, you will be the face of our community, providing a warm, professional, and helpful presence at the reception desk. Your role is key in making residents and guests feel welcome, valued, and at home.
What You’ll Do
Staff the reception desk, ensuring a friendly and professional presence at all times.
Greet and assist residents, guests, and team members with warmth and efficiency.
Answer and direct phone calls, relay messages, and assist with inquiries.
Maintain the Resident & Guest Register, keeping records updated and organized.
Monitor and respond to security exit alarms, ensuring resident safety.
Process payments for dining and other community purchases.
Perform clerical duties, including organizing office supplies and assisting with administrative tasks.
Maintain a clean, organized, and welcoming reception area.
Assist with basic maintenance of office equipment as needed.
Coordinate desk coverage during breaks/lunch, ensuring continuous front desk support.
Perform other duties as assigned, supporting community operations.
What We’re Looking For
Experience in front desk, customer service, or concierge roles (senior living experience preferred).
Strong communication skills—able to interact professionally with residents, guests, and team members.
Highly organized and detail-oriented, with the ability to multitask.
Ability to maintain confidentiality and professionalism in all interactions.
Basic administrative and clerical skills, including familiarity with office equipment.
Meet state or provincial health requirements and hold required certifications.
A warm and welcoming personality, making every resident and guest feel at home.
What We Offer
Competitive Pay & Benefits
Stable & Flexible Scheduling
Supportive & Team-Oriented Work Environment
Ongoing Training & Career Growth Opportunities
A Role That Truly Makes a Difference in People’s Lives!
About Brightwater Senior Living
At Brightwater, we redefine senior living by offering exceptional hospitality, healthcare, and community experiences. Our team takes pride in ensuring residents feel welcome, safe, and valued every day.
Join Our Brightwater Family!
If you are a dedicated and customer-focused professional looking to enhance the lives of seniors in a meaningful way, we want to hear from you! Brightwater Senior Living is an Equal Opportunity Employer, committed to diversity and inclusion.
APPLY NOW! Become part of a team that creates a warm and welcoming home for our residents! ???