What are the responsibilities and job description for the Behavioral Health Supervisor/Center Director position at BrightView?
- This position serves in a dual leadership capacity, overseeing responsibilities as both the Behavioral Health Supervisor and Center Director at our Asheboro location.***
- CLINIC OPERATIONS MANAGEMENT
- Leads and manages all aspects of patient flow and clinic operations.
- Executes on BrightView’s operations playbook for the clinic.
- Plans, leads, and delivers regular team meetings.
- PATIENT EXPERIENCE AND CARE DELIVERY
- Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
- Identifies and facilitates resolution of issues and conflicts within the center.
- Ensures clinic staff compliance with established policies, procedures, workflows, and training.
- PERSONNEL MANAGEMENT AND DEVELOPMENT
- Effectively manages all site-level personnel across multiple professional disciplines.
- Cultivates staff development and sets clear expectations for performance.
- Establishes staff performance improvement plans and redirection/retraining efforts.
- COLLABORATION AND PARTNERSHIPS
- Develops community partnerships in collaboration with BrightView’s Outreach teams.
- Ensures proper collaboration with the Quality department partner.
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
- COMPLIANCE AND TRAININGS
- Follows and enforces all federal, state, and local healthcare requirements.
- Responsible for new staff onboarding and training.
- Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
- Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
- Competent at working with a diverse population of colleagues and patients.
- Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
- Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
- Adaptable and agile within a dynamic work environment.
- Excellent verbal, written, and presentation skills.
- Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
- Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
- Prior experience with harm reduction a plus.
- 2 years of experience in a human service-related field, preferably in a drug and alcohol setting; or
- 2 years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
- Master's degree required
- LCAS
- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match.
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Tuition Reimbursement after 1 year in related field
Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!
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