Community Manager

About brightSTAR

brightSTAR Communities is a premier operator of Manufactured Home Communities (“MHC”) and Recreational Vehicle Resorts (“RV”) across the United States. Our mission is to create vibrant, affordable communities for working families and retirees, as well as attractive vacation destinations for RV travelers.

At brightSTAR, we partner with exceptional leaders to support our rapid growth and meet the needs of our residents by consistently executing our disciplined approach to community building. By combining institutional discipline with our entrepreneurial spirit, we deliver meaningful benefits to our residents and significant growth for our investors.

We are guided by a few Core Beliefs:

• CHARACTER MATTERS
• business should be a FORCE FOR GOOD
• we all profit most when we work for a PURPOSE GREATER THAN OURSELVES
• every decision should maximize LONG-TERM VALUE FOR ALL STAKEHOLDERS

We strive to live our Values every day:

• AUTHENTICITY - Being true to ourselves and doing what’s right
• RELENTLESS – Fuels our pursuit of excellence
• PROBLEM SOLVERS – Transforming challenges into opportunities
• COLLABORATION – Leveraging diverse perspectives enables us to achieve extraordinary results

The Position

We are seeking a dynamic and results-oriented District Manager to lead and directly oversee a district of vibrant Manufactured Housing Communities (MHC) within our brightSTAR Communities portfolio. As the go-to expert for your assigned district, you will be responsible for personally managing and cultivating thriving resident experiences across multiple communities, ensuring financial success, and maintaining well-kept properties. Your mastery of community building, financial management, and property upkeep will be essential in creating welcoming and sustainable living environments for our valued residents. This role requires a hands-on approach to drive performance and implement best practices across your district.

Responsibilities:

• Financial Management: Proactively manage financial performance through meticulous analysis of reports, budgets, and variances, implementing strategies to optimize revenue, control expenses, and aggressively keeping delinquency low, ensuring the financial health and profitability of the organization.
• Compliance: Ensure all properties adhere to applicable housing regulations, company policies, and industry best practices.
• Marketing & Sales: Develop and implement comprehensive marketing and sales strategies to attract and retain residents. This includes managing advertising campaigns, conducting market research, overseeing property tours and open houses, and closing lease agreements.
• Community Partnerships: Establish and maintain partnerships with local organizations, businesses, and government agencies to provide resources and services that enhance residents' quality of life.
• Community Building: Foster a sense of community and belonging within each property, organizing events, activities, and programs that promote resident engagement and well-being.
• Resident Relations: Build strong relationships with residents, addressing their needs and concerns promptly and professionally. Implement resident feedback mechanisms and resolve conflicts effectively.
• Property Performance: Oversee the day-to-day operations of your communities, ensuring they meet financial goals and performance targets.
• Maintenance Team Leadership: Recruit, train, and supervise maintenance technicians, ensuring efficient and timely completion of work orders and preventative maintenance.

Who You Are

· Financial Guardian: You manage budgets, collect rent, and maintain accurate records with integrity and meticulous attention to detail.

· Property Maestro: You're passionate about maintaining a beautiful and functional community, proactively addressing needs and ensuring compliance.

· Continuous Learner: You embrace new technologies, master industry software, and constantly seek ways to improve.

· Community Weaver: You build strong relationships, foster a welcoming environment, and go the extra mile for resident satisfaction.

· Team Collaborator: You're a natural leader who inspires, collaborates, and fosters a positive work environment.

Qualifications

· A minimum of 3-5 years of experience in property management, hospitality, or a related field.

· Demonstrated success in rent collection, minimizing delinquency, and enforcing community policies fairly and consistently.

· Proven track record of building strong communities and exceeding customer expectations.

· Exceptional leadership, interpersonal, and communication skills.

· A proactive and solutions-oriented approach to challenges.

· Proven ability to drive occupancy through effective marketing and leasing strategies.

· Proficiency in property management software (e.g., Rent Manager, Avid and other relevant technologies).

· Valid driver's license and reliable transportation for travel between properties.

· Candidates must be legally authorized to work in the United States and must be able to pass pre-employment background, credit check, and drug screening. brightSTAR Communities maintains a drug-free and tobacco-free workplace.

What We Offer

· brightSTAR Communities offers a competitive salary based upon experience and a comprehensive benefits package, including:

o Affordable Medical, Dental, and Vision insurance options

o HSA with a monthly Company contribution for those who elect a high-deductible health care plan

o 401(k) with a generous Company match

Job Type: Full-Time, on-site

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000