What are the responsibilities and job description for the Scheduling Coordinator position at BrightStar Care of Santa Barbara and W. Ventura Counties?
Pay: From $27.00 per hour
Job description:
Scheduling Coordinators -Santa Barbara
Scheduling Coordinator Benefits:
1. SPTO - available after 90-days, up to 40 hours available in a 12-month period
2. PTO benefits are available after 1-year, increasing each year
3. Eligibility for self-funded quarterly bonus plan - earn up to % of your annual salary, after 90-days
4. Insurance benefits: Health - basic MEC plan, vision, dental, life ($25k covered by employer), short/long term disability - additional, and family coverage available after 90-days
6. Referral bonuses: Employee/Clients - up to $150
7. Rewards and recognition program - earn points and redeem for gift cards
8. On-call pay
9. Eligible for 401(k) employer match plan after 1-year
BrightStar Care of Santa Barbara County and West Ventura County is growing, and we are compiling a list of qualified candidates for the Scheduling Coordinator positions at our Santa Barbara location.
If you have high volume, scheduling experience, preferably in the health care field, we'd love to speak with you.
Responsibilities of the Scheduling Coordinator include, but are not limited to the following:
- Assist with scheduling, using all technology tools to ensure proper business processes, with oversight
- Customer Care Manager.
- Know and schedule the field staff with the right clients.
- Communicate with and schedule staff to meet client care needs and minimize non-billed overtime.
- Communicate with clients in a timely manner of any schedule changes.
- Document interactions on employee profiles in ABS.
- Assists with answering the phones, transferring calls, and taking detailed messages.
- Share the responsibility of the field staff on-call phone with the scheduling team.
- Send out the On-Call Report the next day and document any issues in ABS.
- Document and inform the Customer Care Manager & of any personnel issues.
- Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergencies)
Schedules available:
These are Full-time positions, with on-call phone rotation
When scheduled for on-call phone duty, office hours will be adjusted accordingly.
**The scheduling team is assigned the on-call phone and shifts on a rotating basis to ensure equitable coverage and smooth operations. **
Scheduling Coordinator Qualifications:
- Flexibility and good time management skills are a MUST
- Minimum of one (1) year of documented related experience required
- Ability to work from home; good internet and phone signal
- Must be detail-oriented and have the ability to work with little supervision
- Excellent organization, planning, and project management skills. Creative thinking skills required
- Licensed driver with an automobile that is insured in accordance with the organization’s requirements
- Self-directing with the ability to work with little direct supervision
- Demonstrate effective oral and written communication skills
- Ability to express spoken and/or written ideas in English
- Treats clients, staff, and the public with courtesy, respect, and presents a positive public image
- Works as a team member
- Ensures confidentiality and security of the client’s medical information
- Knowledge of HIPPA and healthcare office regulations
- Knowledge of caregiving tasks and scope of practice is a plus
Ability to Commute: Santa Barbara, CA 93101 (Required)
Work Location: In person
"We value your time and interest! Once you apply, please keep an eye out for our outreach—we’ll contact you by phone, email, and Indeed message. Our team strives to connect with applicants within 24 hours, including weekends."
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
We are currently focusing on applicants who live in the Santa Barbara area. Do you currently live in Santa Barbara, Goleta, or Carpinteria?
Experience:
Scheduling: 1 year (Preferred)
Work Location: In person
Salary : $27