Human Resources Manager

Join Our Mission to Deliver a Higher Standard of Home Care as a Human Resources Manager!

At BrightStar Care of Greater Waukesha & Lake Country, we believe exceptional home care starts with exceptional people. Every day, our caregivers and nurses bring comfort, safety, and dignity to clients across Waukesha County, Wisconsin—and the Human Resources Manager is at the center of making this possible!

This role is the heartbeat of our operation, ensuring we attract, engage, and support top-tier clinicians and caregivers who deliver the BrightStar Standard of care. If you thrive in a fast-paced environment, enjoy problem-solving in real time, and care deeply about building a positive culture, we want to meet you.

Human Resources Manager Benefits

• Annual salary range of $60,000 - $75,000
• Weekly pay with direct deposit
• Medical, Dental, Vision, and Life Insurance
• 401(k) with Employer Match (Traditional or Roth)
• Paid Time Off (PTO) & Paid Holidays
• Ongoing professional development opportunities
• Supportive mission-driven leadership
  
  
  

Human Resources Manager Responsibilities

Human Resources & Compliance

• Maintain up-to-date knowledge of employment laws, HR best practices, and regulatory requirements, ensuring HR policies and reporting are fully compliant
• Maintain accurate, organized records related to benefits, personnel files, onboarding, performance reviews, and separations
• Administer benefits programs, including health, dental, vision, disability, life insurance, and leave programs
• Conduct and document employee investigations, including safety incidents and workplace concerns
• Prepare separation notices, conduct exit interviews, and track feedback trends to strengthen retention
  
  
  

Talent Acquisition & Staffing

• Develop and execute a proactive recruiting strategy to attract high-quality Caregivers, Certified Nursing Assistants (CNAs), Licensed Practical Nurses (LPNs), Registered Nurses (RNs), Physical Therapists (PTs), Occupational Therapists (OTs), and office staff personnel
• Source active and passive candidates through job boards, networking, community partnerships, and local outreach
• Conduct prescreens, interviews, reference checks, background checks and hiring decisions
• Maintain accurate, timely data in the Applicant Tracking System (ATS)
• Attend local career fairs, college recruiting events, and industry networking events to build the talent pipeline
  
  
  

Onboarding, Training & Employee Experience

• Lead new hire orientation and onboarding to ensure a smooth integration and alignment with BrightStar Care values
• Coach managers on interviewing, performance management, safety, and HR processes
• Support employee relations with professionalism, fairness, and a solutions-focused approach
• Communicate regularly with field staff and office team members to build trust, promote engagement, and ensure high morale
• Partner with leadership on retention initiatives, recognition programs, and internal communication
  
  
  

Culture, Brand & Community Presence

• Help maintain our reputation as an Employer of Choice in the home care and healthcare communities
• Build external relationships to strengthen brand awareness and attract talent
• Support continuous improvement efforts to make our agency a great place to work and a great partner for our clients
  
  
  

Human Resources Manager Requirements

• A bachelor’s degree is required, or equivalent experience with a high school diploma
• 3-5 years of Human Resources experience, including at least 1-2 years of recruiting
• Strong knowledge of employment laws and HR best practices
• Excellent interpersonal, communication, and coaching skills
• Ability to handle confidential information with discretion
• Strong organizational skills and attention to detail
• Ability to analyze information, identify trends, and recommend solutions
• Comfort managing competing priorities and deadlines
• Computer proficiency, including HR systems and databases
• Ability to travel locally for recruitment events, college visits, meetings, and career fairs, and maintain a flexible work schedule.
• Must be able to work in person at our office located in Pewaukee, WI
• [Preferred] Home care, home health, or healthcare industry experience
• [Highly Preferred] Professional in Human Resources (PHR) certification
  
  
  

Candidate must have demonstrated alignment and experience in successfully living the BrightStar Care Core Values:

• Be Open and Honest: Approachable, Fun, Unflappable, Kind, Empathetic
• Serve with Passion: Help First, Confident Yet Humble, For the Greater Good, Make a Real Difference
• Do the Right Thing: Honest, Ethical, Tell the Truth
• Do What You Say: On Time, Finish What You Start, Accountable, Take Responsibility
• Make it Great: Continuous Improvement, Exceed Expectations, Bring Out the Best in Others, Detail Oriented
  
  
  

Equal Opportunity Employer

BrightStar Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. BrightStar Care participates in E-Verify.

Accommodation

Applicants requiring accommodations during the application or interview process may email waukesha.recruiting@brightstarcare.com.

Job Type: Full-time

Pay: $60,000 to $75,000 per year

Benefits:

• Medical, Dental, Vision, and Life Insurance
• 401(k)
• 401(k) matching
• Paid time off
  
  
  

Schedule:

• 8-hour shift
• Monday through Friday, 5 days a week
  
  
  

Experience:

• Human Resources: 3 years (Required)
• Recruiting: 1 year (Required)
• Previous Home Care, Home Health, or Healthcare Experience (Preferred)
• Professional in Human Resources (PHR) certification (Highly Preferred)
  
  
  

Ability to Commute:

• Pewaukee, WI 53072: Relocate before starting work (Required)
  
  
  

Work Location: In person