What are the responsibilities and job description for the Technical Architect position at BrightSpring Health Services?
Our Company:
You will collaborate with cross-functional teams to architect scalable, secure, and compliant automation frameworks that drive operational efficiency and improve healthcare outcomes.
Responsibilities:
Qualifications:
About our Line of Business: BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.
BrightSpring Health Services
Overview:
We are seeking a highly experienced and innovative Senior Automation Architect to lead the design and implementation of intelligent automation solutions within our AI-enabled Health Cloud Platform. This platform supports clinical and pharmacy workflows using Robotic Process Automation (RPA), Generative AI, Agentic AI, Computer Using Agents. and Retrieval-Augmented Generation (RAG) models integrated with domain-specific vector databases.
You will collaborate with cross-functional teams to architect scalable, secure, and compliant automation frameworks that drive operational efficiency and improve healthcare outcomes.
- Architect and lead the development of enterprise-grade RPA solutions using Automation Anywhere / UiPath.
- Design intelligent automation workflows that integrate with AI/ML models, clinical systems, and pharmacy platforms.
- Collaborate with AI engineers to embed RPA within agentic and generative AI frameworks (e.g., LangChain, AutoGen).
- Define best practices for smart bot development, deployment, monitoring, and lifecycle management.
- Ensure automation solutions are HIPAA-compliant and aligned with healthcare data standards (FHIR, HL7, RxNorm).
- Lead the evaluation and integration of RPA/CUA tools, APIs, and orchestration platforms.
- Mentor junior automation engineers and contribute to a culture of technical excellence and innovation.
- Document architecture decisions, automation frameworks, and operational playbooks.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 10 years of experience in RPA development and architecture, with deep expertise in Automation Anywhere / UiPath.
- Proven track record of delivering scalable automation solutions in healthcare or regulated environments.
- Experience integrating RPA with cloud platforms (Azure, AWS, GCP) and containerized environments.
- Experience with intelligent agents, multi-agent systems, or AI-enhanced automation.
- Strong understanding of workflow orchestration, exception handling, and bot governance.
- Familiarity with healthcare data standards (FHIR, HL7) and compliance frameworks (HIPAA).
- Excellent communication, documentation, and cross-functional collaboration skills.
- Background in clinical decision support systems (CDSS) or pharmacy benefit management (PBM).
- Exposure to AI/ML tools and frameworks (e.g., LangChain, Hugging Face, TensorFlow).
- Familiarity with MLOps tools and practices (e.g., MLflow, Kubeflow, SageMaker).
- Contributions to automation communities or open-source RPA projects.
- Travel up to 25%
About our Line of Business: BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.