What are the responsibilities and job description for the Pharmacy Technician / Patient Service Representative position at BrightSpring Health Services?
Pharmacy Technician / Patient Service Representative
Job Locations
US-TN-CHATTANOOGA
| ID | 2026-186781 | Line of Business | PharMerica | Position Type | Full-Time |
PharMerica
Prepares technical and clerical tasks associated with the preparation, labeling and dispensing of pharmaceuticals. Plays an integral role in the inventory and quality assurance activities.
Schedule:
Monday - Friday
8:30am - 5:30pm
* Competitive Pay
* Health, Dental, Vision & Life Insurance
* Company-Paid Short & Long-Term Disability
* Flexible Schedules & Paid Time Off
* Tuition Reimbursement
* Employee Discount Program & DailyPay
* 401k
* Pet Insurance
- Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
- Escalates to a clinician as needed
- Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
- Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
- Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
- Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
- Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
- Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
- Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
- Participates in branch management, department and intra-departmental meetings and quality improvement activities
- Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
- Other duties as assigned
- Supervisory Responsibility: No
Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
- Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred
- Registered Pharmacy Technician license in state of practice per state regulations
- National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
- One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
- General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
- Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
- Effective mathematical and communication skills required
- Basic pharmacy knowledge of reading and interpreting prescriptions
- Ability to work independently, accurately, and efficiently
**To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.