Onboarding Specialist

Onboarding Specialist Nashville , TN BrightSpring Health Services Administrative & Clerical Full-Time Pay Depending On Experience BrightSpring Health Services hero Job Overview The Onboarding Specialist facilitates and assists newly hired candidates through their required pre-employment activities to prepare them for their first day of work in their designated line of business. They perform various tasks, including data entry, scheduling background checks, pre-employment testing, and monitoring of employee files in a fast-paced, dynamic environment. A successful Onboarding Specialist possesses excellent customer service, judgment, and problem-solving skills. Responsibilities Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter Escalate background check and other pre-employment screening issues to the appropriate parties in the HR Benefits and / or Compliance departments Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution Ensure timely and accurate system input of newly hired candidate information Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries Qualifications Associate’s degree or equivalent related experience At least 2 years of experience in administrative support or recruiting Strong presentation and written communication skills with an attention to detail Experience in establishing high standards of service delivery to customers and clients Knowledge of HR and EEOC policies is helpful Ability to react quickly and with a sense of urgency to requests, issues, e-mails, or other events in a timely and flexible fashion Travel 0-25% About Us BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X. Notice of Use of Artificial Intelligence Tools in the Recruitment Process At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do. As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com. BrightSpring is an Equal Opportunity Employer. BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us for accommodation assistance. Equal Opportunity Employment Posters ALERT: We are aware of a scam whereby imposters are posing as employees from our company. 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