Front Office Coordinator

Overview

Front Office Coordinator

We’re looking for a fun, energetic, and people-loving Front Desk Office Coordinator to be the welcoming face of our busy pediatric neurology outpatient clinic and if you thrive on bringing smiles, staying organized, and keeping the day running smoothly, we want you on our team!

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone; answers or refers inquiries
• Receives referrals and understands type of insurance benefits available
• Verifies insurances and obtains authorization from insurance companies
• Schedules patient appointments
• Registers patients, checks patients in and out
• Collects copays at the time of each appointment and follows procedures for co-payment deposits
• Performs credit card transactions
• Maintains patient account balances
• Works with electronic medical records
• Files, faxes, and scans documents
• Manages and orders office supplies
• Completes billing and payroll data entry
• Schedules breaks and lunches with Aides to ensure front office is covered
• Maintains and develops referral source relationships
• Supports marketing and brand awareness, as needed
• Completes clinic opening and closing duties, as required
• Other duties as assigned

Qualifications

• Minimum of Associate’s Degree with business emphasis. Significant directly related medical office experience maybe considered in place of degree
• Minimum of two years front and back medical office work experience
• Presents professional attitude, appearance, strong customer service skills and use of judgment
• Knows advanced computer software (Microsoft Office) and has data entry skills
• Excellent organizational, customer service, and oral/written communication skills