What are the responsibilities and job description for the Director of Clinical Excellence position at BrightSpring Health Services?
Director of Clinical Excellence
Job Locations
US-KY-LOUISVILLE
| ID | 2025-177372 | Line of Business | Abode Care Partners | Position Type | Full-Time |
Abode Care Partners
We are seeking a results-driven and experienced clinical leader to drive provider education, quality improvement, and operational excellence across Abode Care Partners. This individual will play a key role in developing scalable training programs, standardizing clinical workflows, and enhancing documentation and coding practices that advance value-based care initiatives. The ideal candidate combines deep clinical expertise with proven experience in operational management, workforce development, and large-scale healthcare integration.
- Performance Improvement: Conduct chart reviews and create scalable feedback loops that improve provider performance, documentation accuracy, and clinical quality outcomes.
- Workflow Optimization: Collaborate with operations teams to establish standardized clinical workflows, EMR templates, and best practices that enhance efficiency and compliance.
- Policy & Guideline Management: Author and maintain clinical policies, procedures, and documentation standards, including HCC and risk adjustment best practices.
- Onboarding Leadership: Lead onboarding programs for new providers, including coordination of site visits, training sessions, and competency evaluations.
- Operational Excellence: Design and implement operational workflows supporting direct patient care and ancillary services to ensure seamless care coordination and efficiency.
- Strategic Expansion & Integration: Partner with executive leadership to support market integrations, workforce scaling, and expansion initiatives across multiple geographies.
- Cross-Functional Collaboration: Work closely with clinical, operational, and technical teams to ensure alignment between strategic goals, provider engagement, and patient outcomes.
Clinical Training & Development: Design and deliver comprehensive clinical education programs for ACO partners and Abode providers through virtual and in-person modalities.
- Bachelor's degree required.
- Minimum of 5 years of clinical experience, including at least 2 years in a leadership, quality, or education role.
- Proven success leading teams, scaling operations, or integrating healthcare markets.
- Experience with value-based care models, ACOs, or population health preferred.
- Proficiency in EMR systems (e.g., Athena) and clinical documentation standards.
- NP, PA, RN, or equivalent clinical background required.
- Experience developing clinical education content and leading provider training initiatives.
- Strong knowledge of coding and documentation (e.g., HCC, RAF, risk adjustment).
- Demonstrated ability to lead cross-functional teams through large-scale operational transformations.
- Background in telemedicine, P&L management, or multi-market healthcare integration a plus.
- Ability to translate clinical strategy into measurable outcomes, including quality, engagement, and cost metrics.
- Exceptional leadership and team-building skills with the ability to recruit, mentor, and retain top clinical talent.
- Strong communication and interpersonal skills to engage effectively with physicians, staff, executives, and external partners.
- Advanced skills in data-driven decision making, including analysis of clinical and operational metrics.
- Proficiency in developing and delivering education and training programs for diverse clinical audiences.
- Negotiation and contract management skills to navigate partnerships with SNF chains and healthcare organizations.
- Change management skills to drive adoption of new technologies, platforms, and documentation standards.
- Comprehensive knowledge of clinical best practices, regulatory standards, and healthcare compliance requirements.
- Strong understanding of quality assurance, performance improvement, and value-based care models.
- Knowledge of credentialing processes, medical staff governance, and contracting requirements.
- Familiarity with healthcare business operations, strategic partnerships, and financial principles.
- Ability to balance clinical excellence with organizational growth and operational priorities.
- Ability to collaborate and influence across interdisciplinary teams and at all leadership levels.
- Ability to lead system-wide initiatives and drive measurable improvements in quality, compliance, and efficiency.
- Ability to think strategically and translate vision into actionable clinical and business initiatives.
- Ability to foster a culture of accountability, continuous learning, and high performance.
- Travel 25-75%
Abode Care Partners, an affiliate of BrightSpring Health Services, is a leading provider of integrated medical services, caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. We bring quality medical care to older adults, people with complex conditions, people with special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve. For more information, please visit www.abodecarepartners.com. Follow us on Facebook, LinkedIn, and X.
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
