What are the responsibilities and job description for the Customer Care Specialist position at BrightSpring Health Services?
| ID | 2026-196007 | Line of Business | PharMerica | Position Type | Full-Time | Pay Min | USD $22.00/Hr. | Pay Max | USD $22.50/Hr. |
PharMerica
PharMerica is hiring full-time Customer Service Pharmacy Technicians in Vancouver, WA!
Come grow your career with PharMerica's team-where you can make a meaningful impact supporting long-term care and senior living communities.
As an Customer Service Pharmacy Technician, you'll be responsible for accurately entering and processing medication orders to ensure timely and safe patient care. In this role, you'll work closely with pharmacists and operations teams to input prescription data, verify information, and maintain compliance with pharmacy regulations. Success in this position requires strong attention to detail, efficiency, and the ability to manage a high-volume workflow in a fast-paced environment.
This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities.
Requirements
Work Location
18110 SE 34th St., Building 2, Suite 270, Vancouver, WA 98683
Remote work is available after the successful completion of the 180-day training period, provided performance metrics are met.
Benefits & Perks You'll Love
- Health, Dental, Vision & Life Insurance - Comprehensive coverage
- CompanyPaid Short & LongTerm Disability - Peace of mind guaranteed
- Flexible Schedules & Paid Time Off - Because balance matters
- Tuition Reimbursement - We invest in your growth
- Employee Discount Program & DailyPay - Perks you can use every day
- License Fee Reimbursement - We've got your pharmacy tech license fees covered
- 401(k) Plan - Invest in your future
- Pet Insurance - Care for your furry family members
Why PharMerica?
At PharMerica, you'll join a team that values diversity, fosters worklife balance, and contributes to stronger communities. If you're passionate about service excellence and looking to make a real difference, we'd be excited to welcome you into the PharMerica family!
This position will be posted for a minimum of 7 business days.
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
This person will:
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
- Washington State Pharmacy Assistant registration required
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Prior healthcare/pharmacy experience preferred
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem-solving skills
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
Salary : $22 - $23