What are the responsibilities and job description for the BALTIMORE SALES ASSOCIATE-PART TIME position at Brightside Boutique LLC?
The perfect fit for our store is someone who is motivated, analytical, creative, and a great communicator. You will be building strong relationships through partnership and collaboration and must be able to handle customer issues while maintaining a cool front. This position is for our Baltimore locations: Hampden, Fells Point, and Federal Hill. All of our Baltimore locations share a staff so you will be expected to be able to work in any of these locations.
- Demonstrate initiative and a sense of urgency in "selling floor readiness" prior to the store opening
- Creating the best possible customer service
- Share knowledge and educate other associates on merchandise standards
- Create great long-lasting relationships with customers
- Measure and exceed customer service goals, including: customer retention, churn rate, renewals/win-backs, etc.
- Do whatever it takes to make your customer happy
- Be aspirational to your customers in all aspects of culture.
- Organizing inventory on sales floor, and making sure that the store is clean, presentable, and aesthetically pleasing to the client throughout the day, and especially so before store closing.
- 1 years relevant service experience in a fast-paced, creative retail environment
- Shopify Knowledge is a plus
- A dedication to making people happy and consistently elevating the customer experience
- Familiarity with the user functionality of desktop, mobile, tablet and digital technology