EMPLOYEE RELATIONS OFFICER

BrightRidge, located in Johnson City, TN, is seeking an Employee Relations Officer to:

• Provide strategic oversight in maintaining a uniform system in managing personnel matters; that they be fair, open and consistent and maintain BrightRidge standards in such a manner as to provide the most reliable service to both employees and customers.
  • assist CEO, management staff and employees in all employee relations matters to include but not limited to;
  • hiring procedures and onboarding
  • training and development
  • coaching, counseling, discipline, conflict resolution and termination
  • record keeping and regulatory
  • compensation and benefits administration
  • budgeting
  • performance management
  • policy development
  • communication facilitation
  • employee morale
  • safety, and security
• Work with Safety and Security to administer an effective safety program and organization wide culture for all employees.
• Keep acquainted with all affairs as they relate to employee rights and employer compliance as regulated by local, state and federal governments.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have basic computer skills in the latest version of Microsoft Office.
• Knowledge of company policies and procedures.
• Must have working knowledge of Human Resources procedures, especially wage and salary administration and current performance management philosophy and procedures.
• Must be familiar with the insurance industry and Medicare policies.
• Must possess a strong dedication to operate in the most efficient and cost-effective manner possible.
• Must keep up-to-date on employment law.
• Must maintain a high degree of integrity and loyalty.
• Must possess the ability to remain calm, empathetic and soft spoken at all times.
• Must have strong written and oral communication skills.
• Must have the ability to read and comprehend instructions, short correspondence and memos.
• Must maintain the highest level of confidentiality.
• Must be self motivated with a strong desire to accomplish company goals and carry out company guidelines and policy.
• Must have the ability to apply common sense, understanding to carry out instructions furnished in a written or oral form, the ability to deal with problems involving concrete variables in or from standardized situations, and the ability to demonstrate initiative.

QUALIFICATIONS:

• Degree in Human Resources or equivalent experience in Human Resources.
• HRCI Certification and/or TVPPA HR Certification preferred.
• 10 years' prior experience in Human Resources with responsibilities in Safety to include OSHA Safety Training, OSHA Compliance and OSHA Laws and Regulations.