Demo

Family Support Specialist (Home-Based Services; Bilingual)

Brightpoint
Chicago, IL Full Time
POSTED ON 12/15/2025
AVAILABLE BEFORE 2/15/2026

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Family Support Specialist serves as the first point of contact for families who apply for home-based Early Childhood services at Brightpoint. The Family Support Specialist is responsible for participant eligibility, identifying the needs of children and families, coordinating, enrolling and tracking participation in services in order to maximize the child and family’s well-being. As a Family Support Specialist, you will recruit families with children for enrollment in the program, complete and obtain all essential documentation to validate eligibility, coordinate the placement of eligible children and establish trusting, nurturing relationships with program participants.

Candidate qualifications:

  • Bachelor’s degree in Social Work, Human Services, Family and Consumer Science, Family Studies or Counseling required. 
  • Gateways Level 5 Family Specialist Credential or equivalent Family Development Credential required.
  • A minimum of one (1) year of experience working with culturally diverse families preferred.
  • Proficient Bilingual English/Spanish skills speaking, writing and reading both languages required.
  • Knowledge and understanding of normal child growth/development and parent-child relationships preferred.
  • Valid driver's license, insurance and a reliable vehicle required.

    (Candidates without the required degree/credentials may be considered with an approved educational plan). 

    Job details:

    • Compensation: Hourly: Range is between $26.44 - $28.40 per hour, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
    • Benefits: Medical/dental/vision insurance, 3 weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here). 
    • Location: Englewood-Mitzi Freidheim Center, 1701 West 63rd Street.
    • Schedule: Full-time, hourly; flexible work schedule that may occasionally include working evenings and weekends. 
    • Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

    Salary : $26 - $28

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