Offer Manager ABA

Position Overview:
The Office Manager is responsible for ensuring smooth administrative and operational functions within an assigned clinic. This role supports day-to-day workflows, maintains compliance with BrightPath Behavior standards, and promotes a positive, organized, and professional clinic environment. In clinics where a Clinic Director or Senior Clinic Director is not on-site full-time, the Office Manager may serve as the primary point of contact for daily operations and staff support.
Clinic Locations:

• 1 opening in Alamo, TX
• 1 opening in Harlingen, TX

FLSA Status: Salaried, Exempt
Salary: $50k - $60k per year

Office Operations

• Oversee daily clinic operations, including opening/closing procedures and document management
• Support clinic performance by partnering with leadership to meet established caseload and clinical KPIs
• Serve as the on-site contact for resolving technology, equipment, and facility-related issues
• Manage expense tracking and order supplies as needed
• Audit session notes and ensure timely resolution of documentation discrepancies
• Lead monthly team meetings to support training and clinic operational initiatives

Leadership & Team Management

• Coach and mentor staff to support professional development and adherence to organizational standards
• Provide ongoing performance feedback and complete annual evaluations for assigned direct reports (Behavior Technicians and RBTs)
• Partner with Human Resources to resolve employee relations concerns in a timely and professional manner
• Support a positive and collaborative workplace culture, including coordination of team-building activities

Recruiting & Onboarding

• Partner with Talent Acquisition to fulfill clinic staffing needs
• Conduct interviews and collaborate with clinic leadership on hiring decisions
• Oversee new hire onboarding, ensuring completion of required documentation, training, and certifications
• Maintain records of employee certifications (RBT, CPR/BLS) and coordinate renewals

Scheduling & Resource Management

• Manage clinic-wide staff and client schedules to ensure coverage and operational efficiency
• Adjust scheduling to accommodate changes in availability, client needs, or staffing transitions
• Coordinate clinic events, team-building activities, and community engagement efforts

Office Safety & Compliance

• Implement and monitor safety protocols in accordance with company policy
• Lead safety drills and coordinate required staff safety trainings
• Identify and resolve maintenance and facility concerns with internal teams and external vendors
• Ensure HIPAA and healthcare compliance in all administrative workflows

Key Performance Indicators

• Refer to the Office Manager Annual Performance Review document