Field/Inside Equipment Sales Representative

Job Description

A Field/Inside Equipment Sales Representative is the first point of contact for customers seeking solutions to their equipment needs. This role is ideal for an energetic, people-oriented individual with strong communication skills and a passion for building and maintaining relationships. The successful candidate will proactively engage with walk-in customers and develop an outside sales territory to promote Compact Construction Equipment, Compact Utility Tractors, Utility Vehicles, and Production Ag Equipment, to help drive increased consumer awareness, store traffic and product market share.

Responsibilities

• Represent and sell products and/or services to walk-in, online, phone, and field customers.
• Engage with customers to build rapport, understand their needs, and provide tailored solutions.
• Deliver exceptional customer service with a positive attitude to ensure the highest satisfaction.
• Collaborate with the Marketing Department to develop and execute strategic marketing and advertising plans.
• Assist customers with on-site machine startup and training as needed.
• Work as a team player, supporting all areas of the store as necessary.
• Use strong organizational skills to ensure timely and effective follow-up with customers.
• Apply outstanding communication skills and adapt style to fit the audience or situation.
• Present financing options to help customers make informed purchasing decisions.
• Continuously expand knowledge of equipment features, benefits, and value.
• Stay current with industry trends and updates to better serve customers.

Qualifications

Skills / Experience

• High integrity and a highly motivated team player.
• Excellent oral and written communication and customer service skills.
• Strong computer skills, including CRM systems and Microsoft Office Suite.
• Ability to multi-task effectively, stay organized, and operate under pressure.
• Positive attitude and willingness to do whatever it takes to get the job done, including working weekends and extended hours as needed to maximize sales.
• Strong negotiation and closing skills to drive profitable sales and achieve targets.
• Ability to handle inbound and outbound sales calls and respond to inquiries promptly.
• Aptitude for learning product knowledge quickly and effectively explaining features and benefits to customers.
• Capable of building and maintaining relationships with new and existing customers.
• Familiarity with inventory management, order processing, and sales reporting.
• Ability to work collaboratively with marketing and operations to support promotions and customer engagement.

What's Preferred

• 3 years of sales experience preferred, with experience specifically in agriculture, construction, or consumer products
• Understanding of John Deere (or equivalent) equipment, vehicles, and implements
• Experience in construction industry
• Comfortable with mechanical issues
• Online marketing experience

Education

• High School Diploma or GED required.
• Bachelor’s degree preferred.