Outside Ticket Checker

Overview

Brighton Resort is looking for

fun, energetic, and reliable Outside Ticket Checkers

to join our team for the upcoming winter season! As one of the first team members our guests

encounter

you'll

set the tone for their day on the mountain. Stationed at lift access points,

you'll

help ensure tickets and passes scan smoothly, keep lines moving, and spread positive energy to everyone heading uphill.

This role is essential to creating a welcoming atmosphere, ensuring efficient lift access, and

maintaining

safety and security standards. As a visible ambassador of Brighton Resort,

you'll

balance guest service with operational efficiency—all while working outdoors in every kind of mountain weather.

Perks & Benefits

• FREE All-Access Brighton Ski Pass
• FREE UTA Ski Bus access
• Discounted Brighton lift tickets for friends & family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Pro deals through
  
  

ExpertVoice

, Liberty Mountain, and Outdoor Prolink

Responsibilities

Welcoming Mountain Ambassador

• Greet guests warmly at lift access points
• Create excitement and positive energy for their skiing and riding experience
• Represent Brighton's approachable, friendly culture authentically
  
  

Efficiency Under Pressure

• Process guests quickly during peak times without losing friendliness
• Maintain pace during holiday mornings and powder days
• Stay calm, organized, and professional when lines build
  
  

Safety & Security Focus

• Ensure only valid pass/ticket holders access the mountain
• Identify
  
  

and address fraudulent or invalid tickets

• Remain alert to safety protocols and emergency procedures
• Adhere to uniform standards
  
  

Weather Resilience

• Maintain a positive, professional attitude in all weather conditions
• Stay engaged and focused during cold, windy, or long shifts
• Dress appropriately and prepare for sustained outdoor work
  
  

Guest Problem-Solving

• Assist
  
  

guests with scanning issues patiently and respectfully

• Provide clear directions to resort facilities (restrooms, rentals, food services)
• Handle guest concerns with empathy and solution-focused communication
  
  

Qualifications

We're looking for someone who has most of these qualifications:Â

• Strong interpersonal and communication skills
• Positive and energetic under pressure and in
  
  

cold weather

• Willingness to work outdoors for
  
  

long periods

in variable conditions

• Reliable attendance and punctuality
• Ability to stand for extended periods and move quickly when needed
• Comfortable working outdoors in all weather conditions
• Intermediate or
  
  

advanced

skiing or snowboarding ability

• Commitment to guest service and safety awareness
• Ability to stay attentive and focused without distraction
• Willingness to work with teammates from diverse backgrounds
• Availability for at least
  
  

f

our

shifts per week

, including weekends, evenings, and holidays

• Reliable transportation to and from the resort in winter conditions
• Passion for the outdoors
  
  

Required

Preferred but not

• Previous
  
  

guest service or outdoor recreation experience

• Familiarity with ski resort operations
  
  

Resort Culture Standards

At Brighton Resort, we value

inclusivity, community, and passion for the mountain

• Every team member contributes to a welcoming culture where guests feel valued and supported. Outside Ticket Checkers are expected to model professionalism, teamwork, and dedication to creating memorable guest experiences.