What are the responsibilities and job description for the KCC Front Desk Volunteer position at Brighton Center?
Company Description
Brighton Center is a social service agency headquartered in Newport, Kentucky. Our mission is to create opportunities for individuals and families to achieve self-sufficiency through support services, education, employment, and leadership. We serve individuals and families from infants to older adults across all income levels through 40 services. We operate throughout Northern Kentucky and beyond.
Role Description
Kentucky Career Center is seeking a reliable and welcoming Front Desk Volunteer to support daily operations at our Covington location. As the first point of contact for many of our visitors and clients, you will play a vital role in creating a positive, supportive atmosphere while helping individuals access the services they need.
Key Responsibilities:
- Greet visitors and provide a warm, professional welcome
- Answer phone calls and direct inquiries to the appropriate staff or departments
- Assist with basic clerical tasks (e.g., data entry, filing, organizing materials)
- Maintain a tidy and organized front desk area
- Provide general information about partners services
- Support staff with day-to-day office needs
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong Customer Service and Communication skills
- Basic Computer Literacy
- A friendly and approachable demeanor
- Comfortable answering phones and using basic computer programs
- Organized, dependable, and able to manage multiple tasks
- Prior reception or front desk experience is a plus, but not required
Why Volunteer with Us?
- Gain valuable administrative and customer service experience
- Make a meaningful impact in the community
- Build connections with a dedicated team and diverse community members
- Earn volunteer hours for school, work, or personal development
- Also open for federal work study or ready to work students
Interested?
To apply or learn more, contact us at 859-320-1447 or email shurry@brightoncenter.com