Trade Deductions Specialist

BrightFarms is The Place to Grow!    

At BrightFarms, we’re on a mission to revolutionize the way leafy greens are grown. But we don’t just want to grow great tasting greens, we want them to do good as well: for the planet, for the health of people, and for the well-being of our employees. We give BrightFarmers the tools, training, support, and opportunities they need to do better for themselves and the world every day. Because when you do good for your people, they do good for the world.  

BrightFarms is a national leader in the booming indoor farming industry, transforming how produce is grown and delivered with its expanding network of five high-tech, sustainable hydroponic farms.  From seed to leaf we grow lettuce smarter, with less space, no pesticides and protected inside, so it’s better for the planet and way better for humans. BrightFarms' fresh lettuce options, from classic greens to crunchy mixes and salad kits, are available in more than 4,500 retail stores across the East Coast, Midwest, and South. 

The Trade & Deductions Specialist plays a critical role in managing trade deductions, ensuring accuracy in financial records, and supporting the company’s revenue recovery efforts. This position requires strong analytical skills, attention to detail, and the ability to collaborate across departments to resolve customer claims.

 Specifically, you will:

• Deduction management: Review, validate, and process customer deductions related to trade promotions, pricing, shortages, delivery violations, and other claims
• Retrieving customer deduction back up from various customer portals
• Research & resolution: Investigate disputed deductions by analyzing invoices, contracts, and promotional agreements
• Collect all past due amounts and invalid deductions in a timely and appropriate manner
• Cross-functional collaboration: Partner with Sales, Trade Marketing, and Finance to resolve issues and prevent recurring deductions
• Documentation & reporting: Maintain accurate records of deductions, resolutions, and adjustments
• Continuous improvement: Identify root causes of deductions and recommend process improvements to reduce future claims

 The Ideal Candidate:

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
• Experience: 5 years of experience in deductions, accounts receivable, or trade finance (CPG industry required)
• Technical skills: Proficiency in ERP systems (NetSuite preferred), Microsoft Excel, and financial reporting tools
• Analytical skills: Strong problem-solving ability with keen attention to detail
• Communication skills: Excellent verbal and written communication skills to interact with internal teams and external customers
• Team player: Collaborative approach with a focus on building strong working relationships

BrightFarms is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.