26-27 Office Assistant - Valor Academy High School

Job Description: Office Assistant
Reporting to: Office Manager
FLSA Status: Full-time, Non-exempt, 12 month

Who we are:
Bright Star Schools is a free, publicly funded and open enrollment non-profit organization with nine
public charters in urban Los Angeles. Across all of our Bright Star sites, over 90% of our students are
eligible for free and reduced lunch.
Our mission is to provide holistic, inclusive support for all students to achieve academic excellence and
grow their unique talents so that they find joy in higher education, career, and life. Bright Star students
will become leaders who act with integrity and champion equity to enrich our communities and the
world. The framework to our success is our core operating principles, which are Integridad, Ubuntu,
Kohyang (고향), and Growth.

Our educators join a family that is passionate and committed to developing all students to become well-
rounded citizens. We offer small class sizes, comprehensive coordinator support, and numerous

collaboration opportunities across the organization and within school sites. We strongly believe in
listening to all stakeholders’ voices, and we work to increase teaching practice and effectiveness through
our data-driven and feedback-derived professional development.
____________________________________________________________________________________
Bright Star Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color,
religion, gender, sexual orientation, national or ethnic origin, age, disability, pregnancy, or veteran status.

Role Summary:

What you’ll do
Basic Components of the Job Description for the Office Assistant position include (but are not limited to):
School Access:
• Greeting and signing in all visitors to the school and controlling access to students
and classrooms
• Ensuring that students leave only with authorized parents or guardians

Communication Support:
• Answering and forwarding all phone calls, placing outgoing calls, and taking messages
• Making public address announcements
• Posting updates to Parent Square, our family information portal
• Communicating with families around attendance, student needs, behavior, or injuries
• Translate as needed in verbal and written form
• Performs mass school copies
• Supporting the Inclusive Education department with scheduling of IEP meetings and
service provider meetings

Record-Keeping:
• Collecting and maintaining forms and other records, securing missing forms, and
ensuring the confidentiality of all student records
• Supporting the Inclusive Education department with cumulative records
Tardies and Attendance Support:
• Ensuring student attendance is taken daily; generating weekly/monthly attendance
reports
• Issuing tardy passes and entering student tardies into the student information system
• Communicating with families around attendance and tardies
Enrollment Support:
• Entering student enrollment data into student information system and updating all
student records, including student registration and attendance
• Processing applications for admission
• Scheduling school tours for Principal
Substitute Teacher Support:
• Ensures substitute teachers have necessary materials to cover classes
Student-Facing Support:
• Supervise students as needed, including lunch, hallway, restroom, arrival/dismissal,
and recess duty
• Supporting the school’s behavior management system
• Performs basic first aid to students
• Support with students. ’ needs in the classroom and play area.
• Oversees lost and found area
• Manages check-in/check-out process for loaner uniforms
School Events:
• Planning and preparing for school events and activities
• Coordinates lunch/dinner orders for staff meetings/evening commitments
• Supports Senior Dean of Operations with school events
• Set-up/clean-up for small meetings, events, and sign-in areas
• Performing all duties designated by the Senior Dean of Operations or Office Manager
for the school’s successful functioning, including hallway supervision,
arrival/dismissal, and meals

School Mail:
• Receiving and distributing incoming mail and deliveries
• Preparing outgoing mail and deliveries
Physical Environment:
• Ensuring that the school’s physical environment is at all times neat and ordering,
including the Main Office, copier/supply area, lost and found, and first aid equipment

• Support the Dean of Operations in management, distribution, and organization of
materials and supplies to teachers

Fiscal Duties:
• Selling schoolwide materials (e.g., uniforms & school supplies)
• Managing the cashbox
Professional Development:
• Attends all professional development sessions, as appropriate.
Any other duties as assigned.

What you’ll Bring
Minimum:
• High School Diploma or GED.
• Minimum 2 years customer service experience.
• Love of children and the belief that all children can succeed with appropriate support
• Excellent phone etiquette and verbal communication skills
• Bilingual (Korean/English or Spanish/English)
• Good attendance and punctuality
• Able to work in a fast-paced environment and meet deadlines with minimal supervision
• Should be customer-service driven
• Positive mindset
• Knowledge of Google Suite (G-Mail, Google Calendar, Google Sheets)
• Able to multitask
• Professional appearance (business casual)

Desired (but not required) in order of importance:
1. Trilingual (English/Spanish/Korean) preferred
2. Experience in Charter School setting preferred

Cognitive & Behavioral Competencies
• Must be able to analyze written, spoken, visual, and other sensory stimuli
• Must have ability to understand and analyze written and spoken English
• Must be able to cope effectively with stressful situations and time constraints
• Must be able to make sound judgments based on available information
• Must be able to engage in frequent student/parent/coworker contact
• Must be able to remain calm in emergency situations
• Must be able to perform effectively under pressure and tight deadlines
• Must be able to maintain accuracy in tasks requiring meticulous attention to detail
• Must have flexibility to adapt to changing priorities and work demands
• Must be able to logically solve problems
• Must be able to provide and follow detailed written and verbal instructions
• Must be able to build and maintain positive working relationships with colleagues and students
• Must demonstrate strong communication and interpersonal skills
• Must have a passion for student success
• Must demonstrate strong organizational Skills

Working Conditions/Work Environment
While performing the duties of this job, the employee is generally expected to work indoors in typical
school and office environments. This position involves:
• Occasional exposure to extreme or varying temperatures.
• Occasional exposure to outdoor elements such as sun, precipitation and wind or wet/humid
surroundings.
• Occasional/ exposure to loud noise, fumes, smoke, dust.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
perform the essential functions of this job.
• Prolonged sitting/standing.
• Frequent walking.
• Must be able to occasionally/frequently lift, carry push, and/or pull objects of not more than 20
pounds.
• Must be able to frequently bend, kneel, stoop, crouch, climb, crawl, and/or squat.
• Frequent reaching and twisting, including reaching above shoulder height
• Manual dexterity, and finger/wrist and hand repetitions are needed; frequent repetitive motion;
frequent writing and typing; frequent grasping, holding and reaching.
• Frequent computer use, including use of keyboard and mouse.
• Speaking and hearing are essential to the communication needs of the position; constant
hearing and speaking in person and on the phone, via remote video teleconferencing platforms.
• Must be able to be physically present at the worksite and occasionally travel for meetings or
conferences.

What we offer:
• Salary: Based on years of experience
• Location: Los Angeles, CA
• Benefits: Health, dental, vision, STRS retirement matching, life insurance, optional 403b plan,
sick and vacation paid time off, and holidays.

Please note:
Effective January 1, 2025: Under Education Code section 44939.5, you must provide a complete list of all
prior employment with any school district, county office of education, charter school, or state special
school, including part-time and substitute roles. You can provide your complete prior employment history
within the work experience section of the application. Failure to disclose this information may be
considered dishonesty in the hiring process or during employment.

What you’ll Bring
Minimum:
• High School Diploma or GED.
• Minimum 2 years customer service experience.
• Love of children and the belief that all children can succeed with appropriate support
• Excellent phone etiquette and verbal communication skills
• Bilingual (Korean/English or Spanish/English)
• Good attendance and punctuality
• Able to work in a fast-paced environment and meet deadlines with minimal supervision
• Should be customer-service driven
• Positive mindset
• Knowledge of Google Suite (G-Mail, Google Calendar, Google Sheets)
• Able to multitask
• Professional appearance (business casual)

Desired (but not required) in order of importance:
1. Trilingual (English/Spanish/Korean) preferred
2. Experience in Charter School setting preferred

Salary : $23 - $28