Clinical Supervisor, Family Advocacy Center

Clinical Supervisor, Family Advocacy Center

About Bright Star Community Outreach:

Over the course of our proud fifteen-year history, Bright Star Community Outreach (BSCO) has made significant contributions to the renewal of Chicago’s most vulnerable communities as a 501C3 nonprofit organization. Driven by our hope for change in this city and the families that call it home, Bright Star’s presence has been marked by effective programming, social development, and advocacy; particularly in the greater Bronzeville community of Chicago’s south side. Led by founder and CEO, Pastor Chris Harris, Sr., who grew up in the Bronzeville neighborhood where we are currently located, our strategy includes developing impactful community development initiatives aimed at facing our largest societal challenges: violence in our communities, poor economic opportunities, inadequate mental health services, affordable housing and education. These efforts are designed to strengthen local families and communities, as well as leverage our key partnerships with organizations and businesses that share our passion for seeing renewal in Chicago.

About the Behavioral Health and Education Department of BSCO

BSCO’s Behavioral Health and Education Department supports the larger mission of Bright Star Community Outreach which exists to be a hub that addresses challenges in under-resourced, underserved, and underdeveloped communities by utilizing our Trauma and Training and Community Conversations and Collaborations Models. BSCO understands that mental wellness and educational success are deeply interwoven. Both in tandem, lead to better quality of life for children, youth and families.

We are committed to serving the Bronzeville and Greater ChicagoLand areas through comprehensive, culturally relevant behavioral health and education programming. We do this by recognizing that we are the community we serve. Our dedicated staff are members of the communities we serve. Therefore, we aim to reflect the type of care, compassion and commitment to diversity in our work that we desire to both receive and commit to give one another internally. Building bridges of trust through integrity and intent, our goal is to improve mental health, social-emotional learning and academic outcomes in the lives of our surrounding community. It is our hope that the service we provide becomes a positive, life-changing core memory that remains with our participants for years to come. 

About the Family Advocacy Center

Family Advocacy Centers provide support to parents to follow through on their goals that allow them to preserve and reunite their families. There are 38 Family Advocacy Centers (FACs) and nine satellite offices across the state operated by 28 service providers. FACs maintain a focused, holistic approach that builds on a family’s existing strengths.

BSCO’s F.A.C. provides general and clinical services, anger management and parenting classes, needs associated with workforce development and ongoing assistance for DCFS alumni and current clients (e.g.., clothing, transportation assistance, IDs, birth certificates, etc.). Our compassionate and professional counselors take a client-centered, strength-based approach to care. We utilize a variety of evidence based modalities and culturally relevant interventions tailored to the needs of our clients to support healthy individuals, families and communities. 

Position Overview:

The Assistant Director of Behavioral Health and Education supports the strategic leadership and operational management of the department, working closely with the Director to ensure the delivery of high-quality mental health, wellness, and educational services and programming to the community. This role is instrumental in program development, staff supervision, compliance, data analysis, and stakeholder engagement.

Key Responsibilities:

• Provide consistent weekly supervision with staff. 
• Regularly review the entire FAC caseload for efficacy and quality assurance 
• Ensure that FAC staff maintain assessments and treatment plans for their caseload and case notes. 
• Build rapport with staff to help maintain a calm and encouraging work environment 
• Manage the monthly clinical group calendar and add groups as appropriate 
• Assist in building support for community-wide efforts and initiatives.
• Support/manage volunteers and interns assigned to the team as applicable.
• Communicate and cooperate with staff from other programs as needed to ensure seamless service delivery to clients. 
• Refer to other teams in the department as needed 
• Manage all intakes for the FAC team 
• Conduct outreach and provide information to community residents regarding the services offered by Bright Star Community Outreach.
• Participate in Bright Star Community Outreach's fundraising and public relations events and efforts as needed and to the extent that it does not interfere with other job duties. 
• Provide age-appropriate interaction with community residents and adhere to all agency guidelines and ethics regarding the treatment of residents and services.

Administrative Responsibilities

• Follow the objectives of the program and understand the program's performance 

measures. 

• Collect and maintain program documentation and data. 
• Complete assessments, treatment plans, and case notes as applicable. 
• Be responsible for the safety and proper use of cell phones and other equipment. 
• Respond to calls/requests from the community (municipalities, libraries, schools, etc.) regarding individuals and families wanting information about BSCO. 
• Log activities and time as required by the organization and its funders. 
• Regularly attend team and organization meetings and trainings. 

Qualifications and Skills

• MUST Pass a CPS background check. 
• Clinical License: Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW) or be pending license within three months of hire 
• Computer literacy, including knowledge of computer assessment tools, database systems, and Windows environment. Proficient in Excel, Outlook, and Word. 
• Ability to keep appointments punctually, be organized, demonstrate accountability, and follow through. 
• Openness to new ideas and skills and commitment to learning through reading and hands-on training. 
• Ability to express ideas clearly and concisely both orally and in writing. 
• Ability to problem-solve and make decisions in chaotic and/or stressful situations.
• Strong interpersonal and direct communication skills. 

Work Environment/Physical Demands: 

• Community-based engagement in schools, as well as home visits and travel consistent with both 
• Must be able to lift 25 lbs. 
• Extreme standing, walking, bending, and lifting. 
• Ability to tolerate being outdoors in all weather for several hours.

Benefits

• Medical, dental, and vision insurance
• Health savings account (HSA) or flexible spending account (FSA)
• Employee Assistance Program (EAP)
• Competitive salary
• Life and disability insurance
• Paid time off (PTO)
• Paid holidays
• Access to industry conferences or workshops
• Company-sponsored social events or retreats
• Volunteer days or community engagement opportunities

Compensation: $69,472

For more information or to apply, please contact Dominique Horton at

dhorton@brightstarcommunityoutreach.com. 

Bright Star Community Outreach is an equal-opportunity employer. We celebrate diversity and

are committed to creating an inclusive environment for all employees.