What are the responsibilities and job description for the Front Desk Dental Receptionist position at Bright Smile Family Dentistry?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our patients and ensuring smooth operations at the front desk of our dental clinic. The ideal candidate will possess strong organizational skills, attention to detail, and a friendly demeanor, making them the first point of contact for our clients.
Duties
- Greeting and Welcoming Patients
- Scheduling Appointments (Answering calls, managing the calendar, confirming appointments)
- Patient Check-In and Check-Out (Verifying info, processing payments)
- Managing Patient Records (Maintaining accurate records, ensuring confidentiality)
- Billing and Insurance Verification (Verifying insurance, processing claims)
- Handling Phone Calls (Answering inquiries, directing calls)
- Organizing and Maintaining Office Environment (Cleaning, stocking supplies)
- Assist with Insurance Billing and Payment Processing
- Collaborating with Dental Team (Coordinating with staff, managing patient flow)
- Maintaining Appointment Records (Tracking cancellations, confirming appointments)
- Handling Patient Complaints (Resolving concerns professionally)
- Administrative Support (Filing, faxing, photocopying)
- Adhering to Legal and Ethical Guidelines (Maintaining confidentiality)
- Maintaining Office Equipment (Ensuring equipment functionality)
- Handling Emergency Situations (Coordinating with the team during emergencies)
Skills
- Proficiency in dental coding and handling of dental insurances is preferred.
- Experience in a dental clinic or medical office management setting is highly desirable.
- Familiarity with office management software such as Dentrix, Curve or similar practice mangement software.
- Strong clerical skills with an emphasis on attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment.
- A friendly and professional demeanor when interacting with patients and staff.
Join us in providing exceptional care to our patients while ensuring the front desk operations run smoothly!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Employee discount
- On-the-job training
- Paid sick time
- Paid time off
Work Location: In person
Salary : $16 - $22