What are the responsibilities and job description for the Dental Patient Coordinator position at Bright Smile Design Dental?
Insurance & Financial Coordinator
The one who verifies benefits, files claims, and gets patients paid up — without the stress.
Location: Bright Smile Design | Type: Full-Time
The Role
We’re looking for an Insurance & Financial Coordinator who makes the money side of dentistry feel easy — for patients and for us. You’ll be the person who turns “what will this cost me?” into a confident, clear answer, and who keeps our claims moving so the practice runs smoothly.
What You’ll Do
∙ Verify insurance benefits and eligibility before patient visits
∙ Present treatment costs and payment options clearly and confidently
∙ Submit, track, and follow up on claims to keep collections on track
∙ Post payments and reconcile accounts with precision
∙ Set up and manage patient payment plans and financing options
∙ Be the friendly, trusted voice patients turn to with billing questions
Run the Sales LIne
What You Bring
∙ Experience with dental insurance and PMS software (CareStack a plus)
∙ Sharp attention to detail — nothing slips through the cracks on your watch
∙ A warm, patient-first communication style, especially in tough money conversations
∙ Comfort with numbers, deadlines, and juggling multiple cases at once
Why You’ll Love It Here
∙ Competitive pay growth path within a growing multi-location practice
∙ Supportive team, modern systems, real investment in doing things right
∙ Your work directly builds patient trust — and you’ll see the impact daily
Ready to be the calm, capable heart of our front office finances? Let’s talk.
Want me to tailor this to a specific location (Brooklyn, Howell, Red Bank, or Manhattan) or build it out as a downloadable doc/PDF?
Pay: $25.83 - $31.11 per hour
Work Location: In person
Salary : $26 - $31