Museum of Art – Store Manager

Why Work at BYU  

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”

 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Museum of Art – Store Manager

The Store Manager supports the Museum’s mission by creating a retail environment that complements the educational and cultural objectives of Museum exhibitions through the sale of exhibition-related materials, art reproductions, and arts-related merchandise, contributing to the Museum’s financial sustainability by generating revenues. This position oversees all aspects of Museum Store operations, including merchandising, inventory management, staffing and training, online sales, in-store security procedures, print reproduction activities, and working with Marketing Manager on store advertisement. The Store Manager works closely with the Assistant Director on strategic store goals.

What You’ll Do In This Position

Store Operations

• Oversee customer service practices, in-store security procedures, and daily store operations, including reconciliation of cash sales for deposit on a regular basis.
• Maintain organization and cleanliness of store and storage areas.
• Manage relationships with vendors and coordinate custom framing, specialty product orders, select fine art images for prints and other merchandise, overseeing quality control of print reproductions.
• Understand e-commerce best practices and procedures, support the Museum’s online retail presence, manage shipping, and order fulfillment.
• Manage inventory purchasing, receiving, stocking, and inventory tracking using current software, QuickBooks POS.
• With Business Manager, develop and manage the annual store budget, provide month-end POS reports for reconciliation, and review monthly financial reports with Assistant Director to adjust revenue goal strategies, as needed.
• Conduct periodic cycle-count inventory reviews and reconcile records as required, providing documentation of changes to MOA Business Manager for asset write-off reporting. Schedule and conduct Annual Inventory Physical Count per University policy.
  
  

Store Staff Management

• Recruit, hire, train, and supervise student employees.
• Schedule staff and assign responsibilities to ensure effective store operations.
• Evaluate employee performance and support staff in providing excellent customer service.
  
  

Retail Strategy & Merchandising

• Develop and implement merchandising strategies aligned with the Museum’s mission, exhibitions, and programs, review periodically with Assistant Director, establishing retail goals to increase profitability and sustain store operations.
• Monitor industry trends and maintain a balanced selection of popular art-related and art education merchandise to identify merchandise appropriate for museum’s audience and programming.
  
  

Marketing & Public Relations

• Promote through sales, promotions, and outreach efforts, representing the Museum in a professional manner consistent with the Museum’s mission.
• Collaborate with the Museum PR/Marketing Manager on advertising and promotional campaigns, assisting in development of store promotional materials.
  
  

Professional Development

• Maintain knowledge of museum retail practices, marketing strategies, and e-commerce tools.
• Stay informed of University and Museum policies and retail management best practices.
• Participate in relevant professional development opportunities when appropriate.
  
  

Required

What qualifies you for this role:

• A firm commitment to the mission of BYU
• Four or more years of retail experience, which includes
• Two or more years in supervisory or management role
• One or more years e-commerce experience
• Knowledge of inventory control systems and retail management practices
• Experience implementing financial and security controls in a retail environment
• Ability to manage budgets and adjust operations based on changing needs
• Strong organizational, supervisory, and customer service skills
• Proficiency with POS systems, word processing, and spreadsheet software
• Excellent communication and analytical skills
  
  

Preferred

• Bachelor’s degree in business, emphasis in retail management or related field
• Background or interest in art history, museum studies
• Experience with online sales, website management, or social media marketing
• Experience developing promotional materials or advertising copy
• Knowledge of or interest in the arts or museum retail
  
  

What We Offer In Return

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays 22 days paid vacation 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU
  
  

Pay Grade: 51

Typical Starting Pay: $59,000.00 to $75,500.00 annually

Required Documents

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!