CE Registration & Student Records Specialist

Why Work at BYU  

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”

 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

• The last day to submit an application for this position is, April16, 2026, by 11:59pm MST. **
  
  

Registration and Student Records Specialist

The Registration and Student Records Specialist reports to, takes instruction from, and is accountable to the BYU Continuing Education (CE) Registrar. The CE Registrar assigns the Specialist to support a multitude of CE programs and offerings. The Specialist is the primary contact for CE programs and offerings for their registration and academic record needs and support. He or she acts as a member of the assigned CE programs’ management team to advise on registration aspects impacting offerings.

What You’ll Do In This Position

• Configure Multiple Registration Systems in Support of Myriad CE Programs
• Consult with CE program teams to determine registration needs and functional specifications; implement solutions, ensure policy compliance, resolve complex registration issues, and distribute registration information to stakeholders.
• Provide Support for BYU Online High School
• Register/withdraw students, input transfer, and external credits, and maintain accurate academic records within the Student Information System.
• Provide Escalated Customer Support
• Process vouchers and special registration transactions, including withdrawals, refunds, petitions, and specialized program enrollments.
• Maintain and Correct Student Records
• Test internal registration system updates, ensure related processes remain functional, and coordinate issue resolution with the Registrar.
• Investigate disputed payments, submit documentation for reversals, and communicate with participants regarding account balances.
  
  

Required

What qualifies you for this role:

• A firm commitment to the mission of BYU
• Bachelor’s degree or the equivalent combination of education and office experience.
• Strong interpersonal skills with the ability to maintain effective relationships and provide appropriate solutions.
• Professional and clear communicator.
• Knowledgeable about the Family Educational Rights and Privacy Act (FERPA) and committed to confidentiality.
  
  

Preferred

• Bachelor’s degree and 2 years of professional work experience.
• Familiarity with Continuing Education (CE) programs and offerings.
• Understanding of Payment Card Industry (PCI) Standards.
  
  

What We Offer In Return

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Generous vacation and sick time, plus 13 paid holidays
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long term disability benefits
• Paid parental and maternity leave
• Wellness program
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents
• Discounts at the BYU Store and for many events at BYU
  
  

Pay Grade: 48

Typical Starting Pay

$20.50 - $26.50 per hour

$42,500 - $55,000 annually

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

• If the job doesn’t have a post-end date, the job could close at any time on any day**
  
  

Required Documents

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!