What are the responsibilities and job description for the Surgical Scheduler, Endoscopy position at Brigham & Women's Physicians Organization?
In this role, you will be the first point of contact for our patients, providing them with world-class customer service. Your responsibilities will include performing check-in, check-out, and phone reception duties. You will verify insurance eligibility, collect copayments and outstanding patient balances, and schedule follow-up appointments. Additionally, you will secure prior authorizations, referrals, and appointments for specialty care and testing. Your attention to detail will be key as you reconcile daily batch and global processing to ensure accurate financial records. Your friendly and professional demeanor will shine as you answer phones and assist patients or route calls to the appropriate department.
Collaboration is at the heart of our practice, and as a Practice Assistant, you will work closely with your co-workers to achieve common goals. You will willingly share your knowledge and expertise, offering assistance as needed. By fostering a supportive and inclusive environment, we can provide the highest level of care to our patients.
Staggering start/end times between 6:30 am to 4:30 pm Monday - Friday
Join our world-class team at Mass General Brigham and make a difference in the lives of our patients. Apply now and be a part of our ambitious mission to provide exceptional care to our community.
Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Brigham and Women's Physicians Organization/Harvard Medical School is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Qualifications
- High school diploma or equivalent required
- Associates or Bachelor's degree preferred
- 1 - 2 years customer service experience required
- Exceptional interpersonal and customer service skills in person and over the phone required
- Prior medical office experience preferred
Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Brigham and Women's Physicians Organization/Harvard Medical School is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
