Digital Merchandising Coordinator (E Commerce)

Digital Merchandising Coordinator (E Commerce)

Full Time - Hauppauge, NY Office

Hybrid Schedule (Tuesday - Thursday in office, Monday/Friday Remote)

What to Expect

Briggs & Riley is one of the most awarded and respected travel brands in the world, known for exceptional quality, innovation, and our industry-leading lifetime guarantee. We are looking for a highly organized, analytical, and detail-oriented Digital Merchandising Coordinator to join our growing E-Commerce team.

In this role, you'll help shape the online shopping experience across our U.S., UK, and Canadian direct-to-consumer websites. You'll play a key role in launching new products, optimizing digital merchandising, maintaining product information, and ensuring every customer interaction reflects the premium Briggs & Riley brand.

Reporting to the Digital Operations Manager, this position is ideal for someone who enjoys combining analytical thinking with flawless execution. If you're passionate about e-commerce, consumer behavior, and creating exceptional online shopping experiences, we'd love to hear from you.

Your day-to-day may include:

Digital Merchandising & Product Management

• Manage product assortments, collections, navigation, and merchandising across our U.S., UK, and Canadian websites.
• Coordinate product launches, seasonal updates, and promotional campaigns.
• Ensure product content, pricing, imagery, and inventory information are accurate and aligned with brand standards.
• Partner with Inventory and Planning teams to maintain an exceptional online shopping experience.

Website Optimization & Analytics

• Update homepages, landing pages, and merchandising campaigns to support business priorities.
• Monitor merchandising performance, customer behavior, and key e-commerce metrics.
• Conduct site audits and recommend opportunities to improve conversion and user experience.
• Support A/B testing and ongoing optimization initiatives.

Cross-Functional Collaboration

• Partner with Marketing, Creative, Customer Experience, and Inventory teams to execute key initiatives.
• Coordinate product information, creative assets, and launch timelines.
• Help maintain merchandising calendars and keep projects on schedule.
• Monitor competitor activity and emerging digital merchandising trends.

Who We Are

United States Luggage Company is a third-generation, family-owned business and the proud owner of Briggs & Riley, the #1 luggage brand. Known for iconic design, premium travel products, and our true lifetime guarantee, Briggs & Riley is trusted by travelers worldwide.

We offer the opportunity to build a meaningful career in a culture rooted in innovation, creativity, and family values. With an average employee tenure of 10 years and recognition as a 5-time Top Workplace on Long Island, we are proud of the people and values that drive our success.

Are you ready to begin your journey with us?

Who You Are

• Highly organized with exceptional attention to detail.
• Analytical and naturally curious about customer shopping behavior.
• Comfortable managing multiple priorities in a fast-paced environment.
• A collaborative team player who enjoys solving problems and improving processes.

What You’ll Bring

• Bachelor's degree in Business, Marketing, Merchandising, Retail Management, or a related field.
• 1-3 years of experience in e-commerce, digital merchandising, or retail.
• Experience with Shopify or another e-commerce platform.
• Strong project management, communication, and organizational skills.
• Familiarity with CMS, PIM, merchandising tools, SEO, or personalization platforms is a plus.

Why Join Us? 

• Competitive salary plus bonus incentive
• Generous PTO
• Paid Holidays  
• Medical, dental, and vision coverage
• Additional benefits including paid Short Term Disability and Life Insurance
• Voluntary Long Term Disability & Identity Insurance available
• Flexible Spending Accounts
• 401K with company match 
• Profit Sharing Plan
• Hybrid Work Schedule in Hauppauge Office (Mondays and Fridays REMOTE!)
• Learning and development opportunities  
• Fun team building events
• Employee Discounts
• $5,000 Employee Referral Bonus
• College Scholarship Program for Employee’s children
• A knowledgeable, high-achieving, experienced team  

Our Core Values

• Family
• Keep your Commitments
• Whatever It Takes  
• Respect & Dignity
• Smart & Steady
• Do the Right Thing
• Passion, Pride & Loyalty
• Humility