What are the responsibilities and job description for the Installation Technician position at Brigade Electronics Inc?
Vehicle Safety Systems
Put your technical expertise to work where it matters. Install, troubleshoot, and support vehicle safety technology designed to help protect people and save lives.
Brigade Electronics is a global leader in commercial vehicle and mobile machinery safety. Since 1976, Brigade has developed innovative sensing and monitoring systems for demanding vehicle applications. The organization operates internationally, with subsidiary companies across North America and Europe and a distributor network serving more than 80 countries.
The Opportunity
Brigade Electronics, Inc. is seeking a skilled and customer-focused Installation Technician to join its technical team. This field- and workshop-based position is located at Brigade INC headquarters, with agreed-upon home-office time when applicable. The Installation Technician reports to the Installation Engineer / Technical Manager and may travel up to 75%.
The successful candidate will install vehicle safety products on customer vehicles ranging from off-road construction equipment to on-road fleet vehicles. The position also supports customers and colleagues through technical troubleshooting, warranty-return analysis, goods inspection, reporting, and product-improvement activities.
Key Responsibilities
- Install a variety of Brigade vehicle safety products at customer locations.
- Diagnose technical faults and troubleshoot vehicle and product issues.
- Perform component-level fault analysis and replace or repair parts as necessary.
- Document technical faults, diagnoses, and corrective actions.
- Conduct technical warranty analysis and prepare supporting reports.
- Provide customers with technical assistance by phone and teleconference.
- Assist with in-house technical support, warranty returns, and goods inspections.
- Perform product verification and validation.
- Complete product modifications or adaptations to support product-development and application needs.
- Provide technical reports to management in support of ongoing product improvement.
- Contribute to the Engineering team’s technical expertise, effectiveness, and efficiency.
- Support the Product Development team with product development and ongoing product use.
- Work collaboratively with colleagues, customers, and other internal teams.
- Participate in required team meetings, training courses, and workshops.
- Maintain positive, professional, and service-focused customer relationships.
Qualifications and Experience
- At least three years of automotive electronics experience.
- At least two years of practical experience in a business-to-business environment.
- Strong knowledge of DC circuits and an understanding of analog and digital electronics.
- Technical and computer-application skills.
- Working knowledge of Microsoft Office.
- Above-average computer literacy.
- Strong coordination and organizational skills.
- Excellent attention to detail.
- Valid driver’s license.
- Bachelor’s degree from an accredited institution in Electronics Engineering is preferred.
What Will Help You Succeed
- A methodical, detail-oriented approach to technical work.
- Resourcefulness when providing technical support and solving problems.
- Ability to meet tight deadlines and perform effectively under pressure.
- Flexibility to manage multiple priorities.
- Strong verbal and written communication skills.
- Commitment to excellent customer service.
- Ability to work effectively as part of a team.
- Adaptability in changing circumstances.
- Reliability, punctuality, and personal accountability.
- A practical understanding of cost-effectiveness and added value.
- Willingness to take responsibility for the quality of completed work.
- Respectful and professional interactions with customers and colleagues.
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $48,000 - $55,000