Warehouse Manager

ORGANIZATIONAL SUMMARY

Bridging, a 501(c)(3) nonprofit organization primarily serving the greater Twin Cities, empowers people to thrive in their homes by providing quality furniture and household goods for those pursuing housing stability. Since 1987, Bridging has served more than more than 120,000 households and currently operates out of three locations – Bloomington, Plymouth, and Roseville. Driven by more than 4,000 volunteers each year and donations from the community, we provide a basic home essentials set up to more than 5,000 homes every year. On average, Bridging redistributes 15 semi-loads of donated furniture and household goods to more than 100 households (270 people) each week. Through financial and inventory support from individuals, businesses, and our local partners, Bridging continues to bring hope and stability to thousands of households in need.

Our future is very bright! Learn more about Bridging’s impact in the community, client services and volunteer program model at www.Bridging.org.

Bridging is an exciting place to work. As a team member you will experience camaraderie, opportunities to learn and advance, autonomy to effectuate change and create impact, and a competitive compensation package.

Bridging is an equal opportunity employer that embraces diversity; and we encourage qualified applicants of all racial, ethnic, 2SLGBTQIA identities and other groups to apply. We believe that creating an inclusive environment based on respect, trust and service are integral to how we serve our clients, support our team and achieve our mission. Read our Diversity, Equity, Inclusion, and Belonging Statement (DEIB) on our website.

POSITION SUMMARY

The Bridging Warehouse Manager plays a foundational role in how Bridging carries out its mission—turning donated furniture and household goods into dignified, welcoming homes for people pursuing housing stability. This position sits at the center of client experience and directly shapes how Bridging’s values come to life each day.

As the operational leader of the Roseville warehouse, the Warehouse Manager ensures that people, processes, inventory, and logistics work together to deliver safe, efficient, and high‑quality service. Through hands‑on leadership of staff and volunteers, this role upholds standards for safety, respect, and care—ensuring clients experience Bridging as reliable, compassionate, and mission‑driven.

This role is ideal for a leader who understands that warehouse operations are more than logistics—they are a powerful vehicle for impact.

KEY RESPONSIBILITIES

Operational Leadership

• Ensure warehouse operations align with Bridging’s mission, values, and organizational strategy while meeting service expectations and regulatory requirements.
• Serve as the operational leader for the Roseville warehouse, with full accountability for safety, service quality, outcomes, and operational performance.
• Maintain visibility across people, processes, inventory, logistics, and service delivery to ensure cohesive, efficient, and high-quality operations.
• Prioritize workflows, delegate responsibilities, and allocate resources to meet service and operational goals while maintaining consistent standards of excellence.
• Utilize data, metrics, and KPI’s to manage performance, identify gaps, and drive operational improvements.

People Leadership & Culture Building

• Foster an inclusive, respectful culture rooted in teamwork, accountability, cultural humility, safety, and continuous improvement.
• Lead, coach, and develop a high‑performing warehouse team, including hiring, onboarding, supervision, and performance management of staff.
• Ensure employees and volunteers receive effective training, safety instruction, role clarity, and operational support to enable meaningful, well‑integrated participation in warehouse operations.
• Act as a proactive change leader supporting operational and organizational evolution.

Inventory, Logistics, & Systems Management

• Oversee inventory integrity from intake through distribution, ensuring quality control, organization, and flow of goods.
• Ensure efficient routing, scheduling, and coordination of donation pickups and client deliveries that support a reliable and dignified client experience.
• Own and improve complex systems, tools, and workflows that support operational efficiency and data visibility.
• Partner with facilities and warehouse leadership to maintain equipment and vehicle fleet readiness.

Cross-Functional Collaboration & Relationship Management

• Collaborate across departments to ensure seamless service delivery and consistent, high-quality experience for clients, donors, and volunteers.
• Partner with warehouse leaders across locations to maintain consistent standards, practices, and performance expectations.
• Represent warehouse operations, performance metrics, and needs in organizational planning and decision‑making.
• Serve as a key operational partner, sharing insights, identifying opportunities for improvement, and contributing to organization‑wide initiatives.

Direct Reports:

• Assistant Warehouse Manager
• Warehouse Floor Supervisor
• 5-10Warehouse/Delivery Associates

QUALIFICATIONS

Critical Success Factors:

• Cultural Humility & Mission Alignment: Works effectively with diverse communities and is deeply committed to Bridging’s mission of supporting people pursuing housing stability.
• Customer Service & Relationship Building: Demonstrates strong communication and service skills, representing Bridging positively internally and externally.
• Team Leadership & Development: Proven ability to motivate, coach, and manage team performance.
• Safety & Operational Excellence: Knowledge of warehouse safety practices and experience improving processes and systems.
• Growth Mindset: Continuously learns, adapts, and seeks new solutions.

Requirements:

• Minimum five years of warehouse experience, including two in a leadership role.
• Strong knowledge of logistics, inventory management, warehouse workflows, and OSHA safety practices.
• Strong leadership skills with the ability to motivate teams and hold people accountable.
• Ability to analyze data, solve problems, and lead in a fast‑paced environment.
• Commitment to cultural humility and strong customer‑service orientation.
• Proficiency with Microsoft Office and comfort with operational systems.
• Ability to lift 70 lbs., push/pull 100 lbs., and work onsite with occasional evenings/weekends.
• Ability to safely operate 26‑foot trucks; forklift and DOT certifications or ability to obtain.
• Valid driver’s license, insurance, reliable transportation, and ability to pass required screenings.
• Reliable internet access outside the warehouse.

ADDITIONAL INFORMATION

Location:

This position is based out of Bridging’s Roseville location. However, occasional travel will occur within the Twin Cities metro area, including to Bridging’s locations in Bloomington and Plymouth.

Other Information:

Hiring range is $65,000-$75,000. This is a full-time (40 hours/week), exempt position with a strong benefits package; including: medical (80% employer-paid premium including several plans to choose from), dental (individual premium covered at 100%), basic life (covered 100% by employer), voluntary life insurance, Vision, Long Term Disability, Flexible Spending Account, Health Savings account, Employee Assistance Program, Volunteer Time Off, professional development dollars, clothing allowance, shoe/glove reimbursement, cell phone reimbursement, retirement plan with (current up to 4%) employer match, generous PTO accrual and 12 paid holidays.

How to Apply:

Submit cover letter and resume to Jennifer Nielsen, Director of Programs and Services, at Jennifer.nielsen@bridging.org. Application deadline April 30.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $65,000 - $75,000