Care Manager (Bachelor Degree required)

About Bridging The Gap Care Management:
Our agency has been in operation 9 years.

As a Care Manager you will work with clients in order to map out their path to better health. Recipients of these services receive help from Care Managers in managing one or more chronic and/or mental health issues in the realm of working collaboratively with providers and promoting primary and preventative care in order to reduce or eliminate the need for a hospital visit. A comprehensive approach is applied to these services in that throughout concentrated communication channels amongst staff members and consumers, a common goal is achieved, and that is improved health and well-being.

ESSENTIAL RESPONSIBILITIES:
Activities include but are not limited to the following:
· Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees.

· Assures supports are in place including family and peer contacts and all initial associations are established and maintained.

· Develops Plan of Care with client and service providers.

· Collaborates with all services providers and establishes service team communication plan.

· Monitors goals on a continuing basis and ensures service team is communicating.

· Monitors that care plan is relevant to health home policies and procedures.

· Consults with family members and social supports to maintain support consistency.

· Conducts face to face visits in community, institutions, homes, etc.

· Advocates for additional services and associations as appropriate.

· Adhere to mandatory abuse reporting laws and HIPPA requirements.

· Maintains current care management documentation and information regarding care management activities within the required health IT system.

· Completes mandatory trainings on yearly basis or as directed.

QUALIFICATIONS/EDUCATION/EXPERIENCE
· Associate’s Degree, Bachelor’s degree or Masters in social work, psychology, sociology, human services or related field.

· 1-2 years’ experience in Human Services, primarily Mental Health, Substance Abuse and medical information.

· Basic Computer Skills (Windows, Google, Outlook, Adobe Acrobat, Word, Excel).

· This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OMH (Office of Mental Health).

· Travel is required. Must have a valid NYS Driver’s License.

· Must possess the ability to make independent decisions when circumstances are warranted.

PHYSICAL DEMANDS
· The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.

· Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
The employee must occasionally lift and/or move up to 25 pounds.

· Certain deadlines and unanticipated developments may require work during the evenings, weekends.

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.

Job Responsibilities:

• Coordinating services for eligible clients with a behavioral health or medical diagnosis.
• Establishes and maintains collaborative inter-agency relationships and the client’s individual plan of care team.
• Exceptional communications skills, both verbal and written
• Strong facilitation skills and team building skills
• Critical thinking skills - ability to manage in a fast paced, demanding environment with a sound through process and composure
• Timeliness of documentation and uploading into Electronic Medical Records
• Stooping, bending, reaching, walking, manual dexterity and visual acuity; sitting for extending periods of time at computer terminal
• Ability to travel within Jefferson County and surrounding counties.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule
• Paid time off

Education:

• Bachelor's (Required)

Experience:

• Case management: 2 years (Preferred)

Work Location: In person

Salary : $22 - $23