What are the responsibilities and job description for the Officer Manager/Client Care Coordinator position at Bridging Care LLC?
About Us
Bridging Care is a mental health group practice in Edmonds, Washington, dedicated to providing compassionate, high-quality behavioral health care to our community. We believe the care experience begins the moment a client calls or walks through our door, and we're looking for a warm, organized Office Manager to help make that first impression a welcoming one.
About the Role
As our Office Manager, you'll be the friendly voice on the phone and the first face clients see when they arrive. You'll help clients get connected to care by managing scheduling and creating a calm, supportive front-office environment. This role is ideal for someone who is organized, compassionate, and comfortable working with people who may be navigating difficult moments in their lives.
Responsibilities
- Call and schedule behavioral health clients, including new client intakes, follow-up appointments, and rescheduling
- Greet and welcome clients in person, helping them feel comfortable and at ease upon arrival
- Answer incoming calls and respond to client inquiries with professionalism and care
- Maintain client confidentiality in accordance with HIPAA and practice policies
- Support the day-to-day operations of the office so our therapists can focus on client care
What We're Looking For
- Excellent communication and customer service skills
- A warm, patient, and nonjudgmental demeanor
- Strong organizational skills and attention to detail
- Ability to handle sensitive information with discretion
- Experience in a medical, behavioral health, or front-office setting is a plus
Schedule
Monday through Friday, 9:00 a.m. to 5:30 p.m.
What We Offer
- Salary: $64,000/year
- W-2 employment with full benefits, including:
- Medical and dental insurance, with Bridging Care covering 100% of your premium (dependent coverage available at employee cost)
- Paid holidays
Pay: $64,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Officer Manager: 1 year (Preferred)
Work Location: In person
Salary : $64,000