Demo

Residential Manager - Department 381

Bridgewell
Bridgewell Salary
Lynn, MA Full Time
POSTED ON 9/21/2026
AVAILABLE BEFORE 10/20/2026
Bridgewell strengthens communities by providing an unmatched range of

social and human services that empower people with disabilities and

other life challenges to live safe, self-directed, and productive lives.

Bridgewell delivers support through community housing, day programs,

outpatient treatment, recovery services, education, and employment

training. We\'re committed to helping people in need, from those with

autism to people with substance use disorders, become engaged members of

their communities. Bridgewell is also the industry leader in developing

innovative offerings responding to unmet or emerging needs. Our

employees take pride in making every day count to its fullest. They are

committed to adding value to the lives of the people we support, and

they bring energy, ideas, and a passion for service. Does this describe

you? Then please consider joining our incredible team! Connecting People

with Possibilities Mission: Bridgewell inspires hope and empowers people

experiencing life challenges to achieve their fullest potential.

Summary:The Residential Manager ensures the quality of care and

successful daily operations of a residential home for people served.

This includes ensuring maintaining quality standards, coordinating the

hiring, training and supervision of staff, financial management of the

program budget, the monitoring of the medical and clinical needs of the

people living in the home. Schedule: Monday-Friday 9:00am-5:00pm (40

Hours) Essential Duties and Responsibilities: Ensure program, agency and

accreditation standards are met regarding the quality of care including

individual behavior and treatment plans, ISP documentation, HCSIS, and

other documentation as required, and in line with Bridgewell Policies &

Procedures. Ensure the staffing needs of the program are met based on

defined ratios and attendance of persons served. This includes

coordination of work schedules, hiring of new staff, and coordinating

the use of per-diem and agency relief staff, as needed. Positively

manage staff by conducting monthly supervisions with each staff and team

meetings, supporting, coaching and mentoring staff to develop skills and

abilities, and providing recognition opportunities for staff. Provide

timely Performance Evaluations. Ensure performance standards are met,

and proactively address performance concerns, working with program

management and Human Resources, as appropriate. Ensure self and

employees maintain certifications (such as CPR/1st Aid, MAP, PPS and

PABC, as required) and complete all other training requirements of

Bridgewell and the program\'s funding sources. Ensure administrative

duties are completed and followed as required in areas including

finance, human resources, payroll, quality assurance, electronic health

records and Medication Administration Procedures. Responsible for

On-Call coverage based on a rotating schedule for that program, and/or

cluster, as designated. On-Call coverage includes addressing concerns

and providing directions to employees, managing callouts and scheduling

per diem staff, on-call reporting, as well as possible coverage of

shifts if staffing cannot be coordinated for a shift. Work

collaboratively with clinical and nursing teams to ensure the behavioral

and medical needs of the people served are met. Collaborate with all

service providers, ensuring communication and documentation is clear

regarding the coordination and management of each person\'s needs. Work

with guardians and family members on issues related to the care and

services provided to their family members. Communicate proactively, as

appropriate, working to build a positive relationship, and ensuring

staff are also trained in the best practices of working with families.

(To Review The Full Job Description, Please Visit

https://bridgewell.isolvedhire.com/jobs/1851446 )

Salary.com Estimation for Residential Manager - Department 381 in Lynn, MA
$89,277 to $109,236
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