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Phone Triage RN/LPN - Fulltime

Bridgewater Pediatrics LLC
Bridgewater, MA Full Time
POSTED ON 8/13/2025 CLOSED ON 9/23/2025

What are the responsibilities and job description for the Phone Triage RN/LPN - Fulltime position at Bridgewater Pediatrics LLC?

Bridgewater Pediatrics in Bridgewater, MA is seeking a fulltime Registered Nurse (RN) or Licensed Practical Nurse (LPN)

Reporting to the Nurse Manager, the RN/LPN will collaborate with our pediatricians, nurse practitioners, and clinical team to provide care to infants, children, and teens.

Responsibilities:

  • Answer patient phone calls, provide telephonic triage and patient care advice
  • Schedule same day sick appts as needed
  • Obtain a brief history from patient or their family member, and properly log it in the patient’s electronic health record via T encounter
  • Help to maximize efficiency and minimize wait times by facilitating optimal patient call flow
  • Help make patients and their families feel comfortable and at ease
  • Assist with general duties and special projects as needed, including help at the front desk
  • Participate in continuing education offerings to enhance the care given to patients

Requirements:

  • MA Licensed Practical Nurse (LPN) or MA Registered Nurse (RN) license is required
  • Experience working with children in a pediatric setting required.
  • EPIC experience preferred
  • Experience with telephone triage highly preferred
  • Candidate must be organized, detail oriented, and a team player who works well under pressure
  • Must possess a love for children and an ability to provide compassionate care

Physical Requirements:

  • Work requires regularly reaching and grasping objects at, below, or above shoulders
  • Lift boxes, patients, laundry etc: up to 50 lbs. Kneel/squat, walk/stand and sit for long periods of time.
  • Push a wheelchair/stroller.
  • Work requires regularly grasping and fine manipulation with hands.
  • Work requires regularly proofreading and checking documents for accuracy and inputting/retrieving words or data into or from an automated/computer system.

Job Type: Full-time

Pay: From $33.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you available to work every other weekend?

Experience:

  • pediatric triage: 1 year (Preferred)

Ability to Commute:

  • Bridgewater, MA 02324 (Preferred)

Ability to Relocate:

  • Bridgewater, MA 02324: Relocate before starting work (Preferred)

Work Location: In person

Salary : $33

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