What are the responsibilities and job description for the Internet Sales Representative position at Bridgewater Kia?
Company Description
Bridgewater Kia prides itself on delivering exceptional customer experiences and fostering a welcoming environment. Located in Bridgewater, NJ, the dealership is known for its commitment to honesty, transparency, and customer satisfaction. The team at Bridgewater Kia focuses on ensuring that every interaction, whether online or in-person, meets the highest standards of service and support, making car-buying a streamlined and pleasant experience.
Role Description
This is a full-time, on-site Internet Sales Representative role based in Bridgewater, NJ. The Internet Sales Representative will handle inbound inquiries from prospective car buyers, maintain strong customer relationships, and ensure follow-up communications. Daily responsibilities include responding to online leads, assisting customers with information on available vehicles, coordinating test drives, maintaining detailed customer records in the CRM system, and meeting or exceeding sales performance goals.
Qualifications
- Strong communication skills, both written and verbal, to effectively interact with customers
- Sales experience and familiarity with customer management tools or CRM systems
- Ability to provide excellent customer service and maintain positive client relationships
- Self-motivation and goal-oriented with the ability to meet or exceed monthly sales targets
- Basic knowledge of automotive sales or willingness to learn about the automotive industry
- Strong organizational skills to manage multiple customer inquiries and follow-ups
- Proficiency in using online sales platforms and email communication
- High school diploma or equivalent; additional sales training or certifications are a plus