What are the responsibilities and job description for the Senior Loan Servicing Specialist position at Bridgewater Bank?
We are seeking a highly skilled Senior Loan Servicing Specialist to join our Loan Administration team at Bridgewater Bank in St. Louis Park. Reporting to the Loan Servicing Lead, this senior-level role performs advanced servicing functions for complex commercial and consumer loans. This includes booking attorney-prepared and non-standard loan types, managing specialty portfolios, and ensuring accuracy and compliance across all loan servicing activities. The Senior Specialist also serves as a subject-matter expert, providing training, guidance, and elevated support to internal stakeholders.
RESPONSIBILITIES:
- Manage and oversee advanced portfolios and reporting, including Loan Participations, related general ledger accounts, SBA loan servicing, swap processing, Letter of Credit logs, escrow analysis, and other daily, monthly, or quarterly reporting as assigned.
- Proactively monitor compliance tracking systems including real estate tax monitoring, insurance, and other key loan tickets.
- Perform specialized loan maintenance on E/O/D, non-accrual, charged off, and special mention accounts.
- Monitor and process correspondence and payments related to subpoenas, real estate taxes, insurance, and REO properties, as assigned.
- Book attorney-prepared and complex commercial loan structures, ensuring accuracy, proper documentation, and regulatory compliance.
- Process and manage internal and external requests within loan documentation terms and bank policy, including draws, payments, wire transfers, payoffs, and collateral releases.
- Serve as a resource for Lenders, Loan Administrators, clients, and external agencies by responding to requests, researching discrepancies, and resolving servicing issues.
- Assist the Loan Servicing Lead in training and on boarding team members on procedures and complex workflows.
- Create, update, and maintain procedures related to loan booking and servicing.
QUALIFICATIONS:
- 5-7 years of commercial and consumer loan processing, documentation, or servicing experience, with strong understanding of complex loan structures
- Strong oral and written communication skillss with the ability to support both internal and external stakeholders
- High attention to detail and strong knowledge of rules, regulations, and policies related to loan documentation and servicing
- Bachelor’s degree preferred
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We are on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that’s why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus!
COMPENSATION & BENEFITS:
The typical annual base pay range for this role is between $30.90 - $34.62/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Parental leave
- 401(k) with employer match
- Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
STATUS: Non-Exempt
Salary : $31 - $35