Room Attendant

Description

We are looking for a Housekeeping Attendant to join the team! Reporting to the Executive Housekeeper and general manager, your role is to consistently deliver a comfortable and inviting guest experience through thorough maintenance of guest rooms and public space with attention to detail and guest satisfaction. This role requires a high-level of attention to detail and a commitment to providing a clean and comfortable environment for guests.

Essential Duties

• Clean guest rooms and public areas, including making beds, cleaning bathrooms, dusting, vacuuming, and mopping.
• Replenish supplies in guest rooms, including towels, linens, soap, and shampoos.
• Report any maintenance issues or missing items to the appropriate department.
• Follow established cleaning procedures and safety protocols.
• Follow all relevant health and safety regulations.
• Physical ability to perform cleaning tasks, including bending, reaching, and lifting.
• Role may require the ability to stand for long periods of time, walk, push or pull a cart, sit, stock shelves, climb stairs or a ladder, bend, reach above your head or below your knees, kneel, use a computer for a significant amount of time each day, and to occasionally lift up to 25 lbs. without assistance.
  
  

Specific Requirements Of This Role

• Vacuum, clean, dust and polish guest rooms.
• Make beds, change sheets, remove and replace used towels and toiletries.
• Perform rotation cleaning duties (e.g. steam clean carpets) as required.
• Effectively communicate issues to Executive Housekeeper and Assistant General Manager with regards to room maintenance, service requests, special guest requests.
• Deposit linens into appropriate areas.
• Follow established procedures for the handling of lost and found.
• Turn mattress, as may be directed by supervisors or management.
• Stock supplies, inventory supplies and maintain a well-stocked and tidy cart.
• Assist with the unloading of supply deliveries and proper stocking or storage of items.
• Other duties as assigned.
  
  

Qualifications

• At least one year of experience in a similar role, such as housekeeping or janitorial work preferred.
• Attention to detail and a commitment to providing a clean and comfortable environment for guests.
• Able to provide a professional and welcoming demeanor to guests and staff at all times.
• Flexible schedule, including weekends and holidays.
  
  

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.