What are the responsibilities and job description for the Mobile Service Technician - Columbus, Ohio position at Bridgestone HosePower?
Description
At Bridgestone HosePower, our Mobile Sales and Service Technicians (MSST) are the face of field operations. Our MSSTs deliver built hose assemblies and top-quality repair services directly to customers with professionalism, precision, and efficiency. As an MSST, you will travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools provided by the company. This position will be remote, based in Columbus, Ohio, reporting to our Indianapolis branch.
When you're not working on equipment or turning wrenches, you will play a key role in expanding our customer base by engaging with prospects, checking in on customers, and identifying new service opportunities. Building strong relationships with customers is the key to being successful in this position. This position blends hands-on technical work with customer interaction, making it ideal for individuals who thrive in a fast-paced, goal-oriented, service-driven environment.
Essential Duties And Responsibilities
Our comprehensive benefits package includes:
Required Qualifications:
At Bridgestone HosePower, our Mobile Sales and Service Technicians (MSST) are the face of field operations. Our MSSTs deliver built hose assemblies and top-quality repair services directly to customers with professionalism, precision, and efficiency. As an MSST, you will travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools provided by the company. This position will be remote, based in Columbus, Ohio, reporting to our Indianapolis branch.
When you're not working on equipment or turning wrenches, you will play a key role in expanding our customer base by engaging with prospects, checking in on customers, and identifying new service opportunities. Building strong relationships with customers is the key to being successful in this position. This position blends hands-on technical work with customer interaction, making it ideal for individuals who thrive in a fast-paced, goal-oriented, service-driven environment.
Essential Duties And Responsibilities
- Build hydraulic hose assemblies on-site at customer locations
- Remove and install hose assemblies as needed
- Perform machine inspections to ensure proper function and safety
- Conduct cold call prospecting to develop new business within assigned territory
- Manage territory accounts and maintain strong customer relationships
- Provide accurate information for quotations on large-scale projects
- Submit timely and legible data for invoicing and service documentation
- Maintain and protect company-owned tools, equipment, and vehicles at all times
Our comprehensive benefits package includes:
- 401(k) with company match and immediate vesting
- Health Insurance
- Dental Insurance
- Short & Long Term Disability Insurance company paid
- Life Insurance company paid
- Critical Illness Insurance company paid
- Accident Insurance company paid
- Vision Insurance
- Employee Discount Program
- Casual Work Environment
- 8 Company Paid Holidays with 3 floating days
- Vacation Accrual (within your first year)
- Great opportunity for future advancement
Required Qualifications:
- Must be 21 years or older
- Valid driver’s license for a minimum of three years
- No more than two moving violations in the past three years
- No DUI charges or convictions
- Willingness to learn
- Sound, independent judgment, as need arises
- Professional customer relations and communication skills
- Passion for excellence
- Good soft skills for customer interaction and building relationships
- Ability to work under pressure
- Mechanical aptitude
- Sound time management skills
- Ability to work independently and self-motivated
- Strong attention to detail
- Prior experience with effective troubleshooting resolution
- Ability to maneuver in confined spaces
- Flexibility and ability to think on one’s feet
- Ability to successfully operate hand and power tools