Receptionist

Job Title: Receptionist

Department: Business Operations (Administration)

Job Reports To: Senior Director, Wellness & Engagement

Status: Non-Exempt

Major Responsibilities/Activities:

• Create and communicate weekly Dress For Your Day, employee birthdays and other pertinent weekly events to all full-time employees based on the arena’s event schedule. 

• Cover main Bridgestone Arena switchboard and answer and direct all incoming phone calls, inquiries and voicemail.

• Answer and direct all incoming phone calls and inquires made through the Predators 2300 line.

• Greet, announce and direct all visitors at the administrative office entrance.

• Maintain mail machine and report, keeping funds stocked for all accounts.

• Post all Predators and Bridgestone Arena outgoing mail twice daily.

• Sort incoming Predators and Bridgestone Arena mail and update mailboxes as needed.

• Order and stock all office supplies for the administrative offices.

• Maintain UPS records, code Fed-ex bills, and track packages.

• Maintain positive relationship with UPS, FedEx, US Postal Service, and other vendors.

• Ensure that employee break room is stocked with necessary kitchen supplies at all times.

• Work with internal departments to coordinate employee parking on NHL game days; this includes but is not limited to issuing parking passes and communicating with third party parking vendors to ensure adequate spaces are reserved for our employees. 

• Bid-out and order printer supplies.

• Work closely with appropriate vendors to maintain copiers, printers and faxes around the administrative offices and schedule service calls as needed.

• Understand and utilize PTU process for office supplies and inventory.

• Process invoices for vendors and work with accounting department to ensure timely payment.

• Manage internal SharePoint database and update employee information as necessary.

• Perform other duties as assigned by management.

Minimum Requirements:

• 18 years old.

• Previous experience working as a receptionist in a multi-telephone line environment desirable.

• College degree preferred.

• Strong customer service skills and positive, professional demeanor.

• Excellent communication, interpersonal, organizational and multi-tasking skills required.

• Proficiency in Microsoft Office suite required, with ability to learn other computer programs.

• As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

• Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).

Essential Physical Functions:

• Physical activities include sitting, walking and standing for prolonged periods of time, as well as bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials.

• Ability to speak and communicate clearly with others.

• Ability to work in cold temperatures.

• Lifting requirements – must be able to lift a minimum of 20 lbs.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested by any person authorized to give instruction or assignments.

Preds Perks: In addition to medical, dental, vision, and life insurance, all full-time employees of the Nashville Predators and entities are eligible for Preds Perks. These currently include the following: competitive pay, referral bonuses, 401K eligibility, mental health benefits, monthly wellness stipend, priority access to event presales, tickets to events (when available), Nashville Locker Room (pro shop) discount, 19 days of paid time off each year, Ford Ice Center programming discount, on demand pay, and bonus potential.

Equal Opportunity Employer: The Nashville Predators Organization is an equal opportunity employer. The organization does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, veteran status, or disability status, genetic information, or any other applicable federal or state protected classification. The organization celebrates diversity and is committed to an inclusive environment for all employees.

In order to ensure reasonable accommodation for individuals protected by the Americans with Disabilities Act, as amended, applicants that require accommodation in the job application process may contact our Recruitment Team at recruiter@teamsmashville.com to request an accommodation