Part-Time Box Office Ticket Representative

Bridgestone Arena Job Description

Job Title: Part-Time Box Office Ticket Representative

Department: Box Office

Job Reports to: Box Office Manager

Status: Non-Exempt, Hourly

Brief Overview of the Position:

To professionally and accurately sell tickets, distribute will call and provide customer service to our guests at Nashville Predators games and Bridgestone Arena events. Hours fluctuate based on games and events. Able to communicate clearly and positively at our Customer Service windows. FREE parking for shifts. Ticketmaster, TM1, and Archtics experience a plus, and must pass a background clearance.

Areas of Responsibility:

• Provide friendly customer service.
• Perform ticket selling functions.
• Offer information through our telephone line.
• Prepare daily balance rec. sheet.
• Perform other duties as assigned by the Box Office Manager or Supervisor.

Minimum Requirements:

• High School Diploma or equivalent.
• Previous customer service and/or ticketing experience.
• Ticketmaster classic / TM1 experience (training will be provided).
• Friendly, outgoing personality with a desire to serve the public.
• Available to work a variety of shifts, including evenings and weekends; Availability of working casual daytime shifts.
• Previous Box Office experience an asset
• Good computer skills.
• Basic mathematical and money handling skills.

Essential Physical Functions:

• Ability to clearly communicate with clients and coworkers.
• Ability to sit for extended periods of time.
• Ability to stand in an upright position for continuous period of time. 
• Excellent speaking and listening skills, requiring the perception of speech.
• Walking, bending, carrying of light items will be required.

Equal Opportunity Employer: Nashville Predators is an equal opportunity employer. The organization does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, veteran status, or disability status, genetic information, or any other applicable federal or state protected classification. The organization celebrates diversity and is committed to an inclusive environment for all employees.

In order to ensure reasonable accommodation for individuals protected by the Americans with Disabilities Act, as amended, applicants that require accommodation in the job application process may contact our Recruitment Team at recruiter@teamsmashville.com to request an accommodation.