Resident Assistant On Call - RAC

Rate of Pay: $25.75/hr

Shift: Overnight/On Call 10pm-8:30am; No more than 30hrs a week

Eligible Benefits:
*Paid Sick Time accrual of 1 hour per 30 hours worked
*403b retirement participation and employer match up to 5% 
*Access to the Employee Assistance Program

Job Summary

The On-Call RAC Resident Assistant will be responsible for assisting with the evening and after-hours operations of the Recovery Access Center, housing up to 25 community members accessing short-term transitional housing, as needed by the program. This program offers short-term transitional housing and services for community members accessing low-barrier recovery support services across the tri-county area. The On-Call RAC Resident Assistant will provide building coverage and assistance to residents, track overnight housing activities, coordinate needs with peer providers, regularly interact with program participants and collaborate with the team on the progress of such participants. On-Call hours are part-time and based on the need of the program and staff availability, hours may vary weekly.

Essential Job Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greets and directs participants, documents participant interactions, and provides information and updates to the team.
• Serves a diverse population effectively, providing support and basic resource information to participants, regularly interacting and relationship building, as appropriate.
• Performs random, observed and as-needed urine drug screenings.
• Conducts periodic inspections of all areas in the building, including participant common areas, to monitor building and participants. Periodically monitors camera screen(s) in the office.
• Reports maintenance issues, coordinates household chores and cleans common area, as assigned.
• Logs events/incidents using factual and observation-based documentation.
• Mediates conflict, de-escalates events and responds to crisis situations in accordance with BTC policy.
• Provides access to medication lockers. Reports and documents medication related activities.
• Supports external partner and participant meetings, day center activities and after hour recreation activities, per the calendar of events. Prepares meeting space for external partners, as assigned.
• Facilitates classes and skill groups, as assigned.
• Maintains accurate and timely reports and documentation including routine computer input. Generates reports, create correspondence, and manages filing and other administrative tasks, as assigned.
• Abides by organization policies and procedures, confidentiality laws, professional boundaries, peer support principles and relevant federal/state treatment regulations and standards.
• Participates in supervision and meetings, as assigned.

Experience, Knowledge, Skills and Abilities

The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.

• Food Handlers card, within 30 days of hire.
• Free from supervision in any state
• Demonstrated success at working effectively in a diverse, collaborative team environment, with skills in promoting inclusion and cultural responsiveness
• Experience in collaborating with community partners to identify shortcomings in the organization and in building partnerships to improve outcomes
• Experience working with communities of color and knowledge of the current disparities that certain communities of service users may face more broadly in society, required
• Lived experience related to population being served, past criminal justice experience, preferred
• Experience setting and maintaining clear boundaries with the ability to hold others accountable with compassion
• Excellent communication, trauma informed approach and conflict resolution skills
• Ability to maintain high professional standards at all times with participant, staff, and community partners
• Computer literate; functional ability with Microsoft programs.

Working Conditions

Environment and Physical Requirements: The RAC Resident Assistant works in an office and housing environment; however, the position occasionally visits field locations including other indoor and outdoor locations. Those locations are subject to a variety of environmental weather conditions including rain, snow, wind, and dust. The On-Call RAC Resident Assistant interacts constantly with staff, visitors, program participants, government agencies, and others. The position stands, walks, bends, lifts, and moves intermittently during working hours. The incumbent must be able to lift, push, pull and move files and equipment in excess of 15 pounds.

Position Type/Expected Hours of Work: This is an on-call, part-time position. Days and hours of work are varied per week, based on the coverage needs of the facility. The Milieu Staff may be required to occasionally work extended hours including evening, weekend and/or holiday work as job duties demand.

Other Duties and Responsibilities: This job description is a summary of the essential duties and responsibilities for this job, and it does not necessarily represent an all-inclusive list of duties, responsibilities, tasks or procedures. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. Nothing in this description restricts Bridges’ right to assign or reassign duties at any time.

Accommodation Statement: Essential job duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform the job successfully, an incumbent or applicant must possess the experience, knowledge, skills, and abilities to perform each essential duty and responsibility proficiently. If you require an accommodation in order to perform the essential duties and responsibilities of this job, please contact the Bridges to Change Human Resources Manager.

Bridges to Change is an Equal Opportunity Employer

Salary : $26