House Manager Female

Rate of Pay: $16.30 an hour

Shift:  30 hours a month

Eligible Benefits:

*Free rent and utilities, valued at $550 per month
*Paid Sick Time accrual of 1 hour per 30 hours worked
*403b retirement participation and employer match up to 5% 
*Access to the Employee Assistance Program

Job Summary

This part-time House Manager is gender responsive, serving female identifying residents. The House Manager is a live-in, part-time role that includes routine daily responsibilities and a required overnight residential presence in a recovery-focused group living environment. This role is responsible for maintaining a safe, healthy, and A&D-free residence while fostering community, accountability, and trust among residents. The House Manager promotes harm reduction, trauma-informed care, and culturally responsive practices through daily interactions, crisis intervention, and collaboration with BTC staff and community partners. By overseeing household operations, facilitating house meetings, and supporting residents in their recovery pathways, the House Manager plays a key role in creating a stable, respectful, and supportive living environment. This is a temporary role, ending upon lease termination.

Essential Job Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a consistent overnight residential presence in the home, which serves as a deterrent to prohibited resident conduct; seek supervisory approval for overnight absence in excess of four nights per month.
• Maintain a safe, healthy, and alcohol/drug-free living environment within the residence.
• Build and sustain positive, respectful and professional relationships with residents, fostering trust and accountability.
• Collaborate with BTC staff and community partners to provide a safe and livable environment for the residents.
• Administer and document random, observed, gender-specific urinalysis screenings in accordance with program standards.
• Provide timely crisis response and intervention, including contacting emergency services, administering overdose reversal when necessary, connecting residents to appropriate crisis resources, mediating conflicts that commonly arise in group living environments, etc.
• Promote harm reduction strategies in daily interactions, supporting residents while respecting individual recovery pathways.
• Observe, document and report resident behavior, incidents and notable events promptly to BTC staff.
• Conduct weekly house meetings to support community building and facilitate problem solving amongst residents.
• Address challenges and conflicts through effective communication, de-escalation strategies, and creative problem-solving.
• Oversee property and grounds upkeep, including posting and monitoring household chore rotations and submitting maintenance requests.
• Coordinate household operations such as monitoring inventory and ordering supplies.
• Perform minor maintenance repairs, as needed.
• Attend monthly House Manager meeting and other mandatory training.
• Abide by organization policies and procedures, confidentiality regulations, and relevant federal/state housing standards.

Experience, Knowledge, Skills and Abilities

The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.

• State ORCHARDS CBSH background check clearance, required  
• Ability to live onsite and maintain a consistent overnight residential presence, required 
• Minimum 1 year of continuous sobriety, required and maintained
• Active participation in a verifiable program of recovery, required
• Ability to conduct directly observed urinalysis in a manner that upholds participant safety, dignity, privacy, and trauma-informed care; due to this essential function, identifying as female is required as a Bona Fide Occupational Qualification, required
• Lived experience related to the population served, strongly preferred
• Prior experience supporting individuals impacted by substance abuse and/or mental health within transitional housing settings
• Demonstrated ability to establish and maintain clear professional boundaries while holding participants and staff accountable with compassion and consistency
• Strong communication, trauma-informed engagement, and conflict resolution skills, with the ability to navigate emotionally charged or complex situations
• Experience with crisis prevention, de-escalation, and intervention strategies in behavioral health or related settings
• Ability to remain calm, regulated, and exercise sound judgment in high-stress or crisis situations
• Ability to manage multiple priorities in a fast-paced, dynamic environment while maintaining attention to detail and participant safety
• Ability to maintain high professional standards in interactions with participants, staff, and community partners
• Demonstrated success working effectively in diverse, collaborative team environments, with strong skills in promoting inclusion and cultural responsiveness

Working Conditions

Environment and Physical Requirements: This position is based in a residential recovery environment and requires living onsite with BTC program participants and residents. Work is performed both indoors and outdoors and may involve exposure to various environmental weather conditions including rain, snow, wind, and dust. This position interacts constantly with staff, visitors, program participants, government agencies, and others. The role may involve exposure to substances such as alcohol, drugs, drug paraphernalia, and biohazards (including bodily fluids) in the course of routine duties. Appropriate precautions, PPE, and training are provided in accordance with BTC policy and OSHA standards. The position stands, walks, bends, lifts, and moves intermittently during working hours, including movement throughout the residence and property, including stairways and exterior areas. The incumbent must be able to lift, push, pull and move files, supplies and equipment in excess of 50 pounds.

Emotional and Cognitive Demands: Work in behavioral health settings involves regular exposure to individuals experiencing emotional distress, crisis and/or unpredictable behavior. Staff may encounter verbally escalated interactions, trauma-related content, and situations requiring rapid assessment, sound judgment, and effective de-escalation skills. The role requires sustained emotional regulation, the ability to maintain professional boundaries, and resilience when supporting participants with complex behavioral health, substance use, and psychosocial needs. Crisis situations may occur with little warning and require immediate attention, adherence to safety protocols, and clear communication with team members.

Position Type and Expected Hours of Work: This is a part-time, non-exempt hourly position that requires residing onsite at a BTC residential recovery home and maintaining an overnight presence to support the safety and stability of the household. Although the position requires being onsite overnight, such presence is not considered paid working time unless active duties are performed, in accordance with applicable wage and hour laws. Paid working hours are limited and generally average approximately one hour per day, with most duties occurring in the evening to verify resident curfew compliance and complete required household tasks. Actual work hours may vary and may include occasional additional duties during evenings, weekends, or holidays as program needs arise.

Other Duties and Responsibilities: This job description is a summary of the essential duties and responsibilities for this job, and it does not necessarily represent an all-inclusive list of duties, responsibilities, tasks or procedures. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. Nothing in this description restricts Bridges’ right to assign or reassign duties at any time.

Accommodation Statement: Essential job duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform the job successfully, an incumbent or applicant must possess the experience, knowledge, skills, and abilities to perform each essential duty and responsibility proficiently. If you require an accommodation in order to perform the essential duties and responsibilities of this job, please contact the Bridges to Change Human Resources Department.

Bridges to Change is an Equal Opportunity Employer

Salary : $16