What are the responsibilities and job description for the Probation Intake Specialist position at BRIDGES OF AMERICA?
SUMMARY: The Probation Intake Specialist is responsible for oversight and follow-up on referrals provides by stakeholders. The Intake Specialist will coordinate the client’s intake into Bridges International the Level II Residential Programs. The Probation Intake Specialist will be the primary point of contact for Judges, Prosecutors, and Public Defenders for referrals, assessments follow up, and the admissions process into the Residential Programs.
ESSENTIAL DUTIES:
- Oversee the processing of all referrals submitted to Level II Residential Programs.
- Monitor, track, and document referrals submitted by stakeholders in the SecurManage database timely.
- Train and educate stakeholders, Bridges International staff, and clients on the referral process.
- Operate in the capacity of a liaison between the company and stakeholder as it relates to notifications of program vacancies and availability.
- Monitor the submission of referral and waiting list followed-up as outlined within the company’s policies and procedures.
- Communicate regularly with Court Coordinators throughout the State of Florida and provide marketing material as needed.
- Provide weekly projected program intakes to the Director of Programs and the Florida State Executive Director.
- Will provide a monthly report to the Chief Financial Officer reflecting all court referral and waiting list interactions conducted during the month.
- Required to attend all mandatory training as specified by Policies.
- Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to.
- Be available to attend court hearings and community events to promote the program within the community.
- Perform any other functions assigned by supervisor.
Qualifications:
COMPETENCIES: Must have the ability to work effectively in a team environment. Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. Strong analytical skills and a thorough knowledge of plan designs. Excellent oral and written communication. Highly organized, self-motivated, and proficient in computer programs.
EXPERIENCE: Two (2) years’ professional administrative and coordination experience required. Two (2) years’ experience in the facilitation of co-occurring services within community entities include but not limited to, Drug Court Systems, Department of Children and Families, and the Florida Department of Corrections desired. Criminal Justice and Co-Occurring experience desired. Public Relations experience desired.
EDUCATION: Candidate will possess a minimum of a high school diploma. Degree in Criminal Justice, Behavioral Sciences, or related field desired.
% OF TRAVEL REQUIRED: 20 - 30%