What are the responsibilities and job description for the Hybrid-Orthopedic Patient Service Specialist position at Bridger Orthopedic and Sports Medicine?
Job Description
Join the Team at Bridger Orthopedic – Now Hiring a Patient Service Specialist!
Bridger Orthopedic is seeking a friendly, organized, and detail-oriented Patient Service Specialist to be the first point of contact for our patients. In this role, you'll play a vital part in coordinating patient care from start to finish—answering their phone calls, scheduling appointments, and supporting a smooth, positive experience for every patient.
With three convenient locations, we offer flexibility in finding the right fit for both your interests and our team’s needs. Remote work is an option after your personally curated training period, as this main role is answering phones.
If you're passionate about helping others and thrive in a fast-paced healthcare environment, we’d love to hear from you!
Ideal candidates will have empathy, be detail oriented, eager to learn, and be excited to be part of our established and growing Orthopedic practice.
YOU will guide our patients by:
- Discussing and understanding patient problems/needs;
- Facilitating patient care;
- Scheduling with best suited providers;
- Coordinating care with clinical operations staff;
- Directing authorization, medical records, and billing questions; and
- All around excellent customer service.
Education:
Required: High School Diploma
Preferred: 1-year medical office experience; 1-year customer service
Personal Attributes:
Often, you will be the first point of contact with our patients. Successful Patient Services Specialists will be good listeners and have great written and verbal communication skills. Computer skills are necessary for documentation in our Electronic Medical Records software. And the ability to multitask while also participating as a team player is a must. Experience in customer service (healthcare or other industry) is preferred.
Benefits:
Bridger Orthopedic offers a competitive salary and benefits package including medical, dental, vision and life insurance, paid time-off, and a generous 401(k) and profit-sharing plan.
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired wage?
- Are you able to work full time Monday through Friday?
Experience:
- Customer Service: 1 year (Preferred)
Work Location: Hybrid remote in Bozeman, MT 59715
Salary : $19